Heritage Health | healthcare | Coeur d'Alene, ID, USA
Psychiatry and Behavioral Health • Coeur d'Alene, ID • Since 1986 • 1 (North Idaho’s largest provider in the region; locations page exists) locations
About
Heritage Health is a North Idaho nonprofit healthcare provider based in Coeur d’Alene, ID. Since 1985/1986, it offers integrated medical, dental, and behavioral health services across 10 offices in Idaho (including Coeur d’Alene, Post Falls, St. Maries, and Rathdrum). Services include primary care, pediatrics, dental care, mental health, therapy, recovery programs, home health, and substance abuse treatment. The organization operates under Dirne Health Centers, Inc., is nonprofit (501(c)(3)), and emphasizes patient-directed, community-focused care. Key contacts: HQ at 1090 W. Park Place, Coeur d’Alene, ID 83814; phone 208-620-5250.
Clinic Type
Psychiatry and Behavioral Health
Address
Coeur d'Alene, ID (specific street address not provided in the extracted text)
Phone
208-620-5250
Hrone@myheritagehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
988 crisis line available across the United States (24/7, free and confidential).
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Heritage Health offer?
Medical, dental, behavioral health services including psychiatry and neurobehavioral care.
Is there a nurse advice line?
Yes, a nurse advice line at 208-620-5250, available 24/7.
How can patients contact providers outside emergency times?
Through the patient portal, available 24/7.
What is Heritage Health’s 24-hour nurse hotline number?
208-620-5250
How can non-emergent needs be addressed?
You can message our providers via the patient portal 24 hours a day, seven days a week.
What number to call for crisis or mental health crisis services?
Call 988 or click to call.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4/5 stars (43 reviews)
- Yelp/Apple Maps: 1.8/5 stars (30 reviews)
- Facebook: 76% recommend (100 reviews)
Patients praise
- Caring and patient-focused approach reported by some patients
- Dental staff praised for being gentle, thorough, and accommodating
- Psychiatric team and specific providers noted for professionalism and listening skills
- Efficient service and personalized attention mentioned in positive experiences
Common complaints
- Unprofessional staff communication and appointment cancellations
- Issues with provider turnover and consistency of care
- Concerns regarding medication management and prescribing practices
- Difficulties with administrative processes and billing/insurance documentation
"Heritage Health has made me feel less than human for the last time. First, they loaded me up with so many meds (that weren't working)."
— Better Business Bureau"I have a lot of experience with this clinic. They have improved a lot. I initially saw jeff hargraves and was extremely disappointed... I switched to Anna Owen and she has been great."
— Birdeye"Heritage Health is a caring and patient-focused practice. The dentists and hygienists are kind, gentle, and thorough in their approach."
— BestProsInTownSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Heritage Health breaks ground on $4 million expansion | Coeur d'Alene Press — Feb 8, 2026
- Heritage Health names Leslie Allen chief operations officer | Coeur d'Alene Press — Jul 11, 2026
- Coeur d'Alene Pediatrics readies for move to Heritage Health | Coeur d'Alene Press — Mar 29, 2026
- Heritage Health to break ground on phase two | Coeur d'Alene Press — Jan 20, 2026
- CDA Pediatrics, Heritage Health team up | krem.com — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry and behavioral health clinics in Coeur d'Alene
Kootenai Health (formerly Kootenai Medical Center) is a nonprofit regional medical center headquartered in Coeur d'Alene, Idaho. It operates the main 381-bed hospital and multiple physician clinics with over 200 employed providers across 25+ specialties. The system serves the Inland Northwest (North Idaho, Eastern Washington, Montana) with a comprehensive range of services and is recognized for patient safety, including Magnet-designated nursing. Key details: founded 1956, main campus at 2003 Kootenai Health Way, Coeur d'Alene, ID, 83814; contact: 208-625-4000.
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