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About

Baptist Memorial Hospital – Collierville is part of the Baptist Memorial Health Care system, a large nonprofit network serving the Mid-South. The Collierville location offers emergency and hospital services as part of Baptist’s 24-affiliate hospital system in West Tennessee, Mississippi, and East Arkansas. The broader Baptist network is headquartered in Memphis, TN, and includes extensive outpatient clinics, home/hospice/psychiatric care, and an education arm (Baptist Health Sciences University). If you need specifics on whether Collierville has an ER, operating hours, or services, please confirm and I’ll pull the exact details.

Clinic Type

Hospital

Address

1500 W Poplar Ave, Collierville, TN 38017

Phone

Not provided

Email

Opening Hours

Mon-Fri 7:30–9:30 a.m. (Breakfast) 11 a.m.–1 p.m. (Lunch) 4–6 p.m. (Dinner); Saturday – Sunday 10:30 a.m.–1 p.m.

Telehealth

false

Emergency Care

Emergency department

Services Offered

  • emergency
  • primary care
  • specialty care
  • diagnostic services
  • general surgery
  • robotic surgery
  • outpatient rehabilitation
  • breast cancer detection
  • sleep disorder treatment
  • orthopedic surgery
  • cataract surgery
  • diagnostic imaging
  • counseling services
  • spiritual counseling
  • dietary guidance
  • financial assistance
  • health care choices
  • chapel/prayer space
  • telephone accessibility (TDD)
  • care coordination
  • home care services
  • home medical equipment
  • hospice/palliative care
  • infusion therapy
  • inpatient rehabilitation
  • intensive care
  • maternity/childbirth

Insurance & Payment

Not provided

Languages Spoken

  • English

FAQs

What are the hospital hours for meals?

Monday — Friday 7:30–9:30 a.m. (Breakfast) 11 a.m.–1 p.m. (Lunch) 4–6 p.m. (Dinner); Saturday — Sunday 10:30 a.m.–1 p.m.

Awards & Accreditations

  • 2017 QUEST Award for outstanding patient care and clinical excellence
  • 2017 QUEST® Award for outstanding patient care and clinical excellence

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google reviews: 4.7 out of 5 stars (1,324 reviews)
  • Facebook: 82% recommend rate (222 reviews)

Patients praise

  • Prompt and efficient emergency department care
  • Compassionate and patient nursing staff
  • Professional and thorough communication from physicians
  • Clean and well-maintained hospital facilities

Common complaints

  • Instances where communication between staff and patients was perceived as suboptimal
  • Potential concerns regarding noise levels in patient areas
  • Specific feedback related to cleanliness or response times as tracked by HCAHPS data

"We received amazing care and service from every single person that we came in contact with. Katilyn and Gen were amazing. Within 30 minutes he was diagnosed... Treatment began."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Collierville, TN·Hospital

Baptist Urgent Care is a privately held urgent care network affiliated with Urgent Team, operating 60+ walk-in centers across Alabama, Arkansas, Georgia, Mississippi, and Tennessee. Founded in 2023 and headquartered in Nashville, TN, it offers no-appointment-needed care for injuries, illnesses, occupational health, wellness services, physicals, flu shots, vaccinations, health screenings, and DOT exams. Locations include Collierville (Collierville Walk-In Clinic). The centers emphasize convenience with online check-in (Hold My Spot) and a broad family healthcare approach under the Urgent Team umbrella. For more details, visit urgentteam.com/brand/baptist-urgent-care.

VerifiedOnline bookingSince 2023

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