Baptist Urgent Care | Collierville Walk-In Clinic
Hospital • Collierville, TN • Since 2023
About
Baptist Urgent Care is a privately held urgent care network affiliated with Urgent Team, operating 60+ walk-in centers across Alabama, Arkansas, Georgia, Mississippi, and Tennessee. Founded in 2023 and headquartered in Nashville, TN, it offers no-appointment-needed care for injuries, illnesses, occupational health, wellness services, physicals, flu shots, vaccinations, health screenings, and DOT exams. Locations include Collierville (Collierville Walk-In Clinic). The centers emphasize convenience with online check-in (Hold My Spot) and a broad family healthcare approach under the Urgent Team umbrella. For more details, visit urgentteam.com/brand/baptist-urgent-care.
Clinic Type
Hospital
Address
397 New Byhalia Rd, Collierville, TN 38017
Phone
+1 901-860-0536
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Opening Hours
M-F: 8am - 8pm; Sat: 9am - 5pm; Sun: 1pm - 5pm
Telehealth
Telemedicine visit available
Services Offered
Insurance & Payment
No insurance? Learn about our Self-pay Program.
cash, credit cards, self-pay option
Languages Spoken
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FAQs
What services are offered at Baptist Urgent Care in Collierville?
Urgent care, primary & family care, school, sports & camp physicals, wellness care, women’s health, medically-supervised weight loss, occupational health, monitoring & management, and instant RX.
What are the hours for this location?
M-F 8am - 8pm; Sat 9am - 5pm; Sun 1pm - 5pm.
What payment options are accepted?
Most insurance plans, TRICARE and VA, Wellpoint/Amerigroup, Ambetter, Medicare and Medicaid, cash and credit cards; Self-pay program available.
How can I visit the clinic (visit options)?
Walk in, Hold My Spot scheduling, or Telemedicine visit.
Where is the clinic located?
397 New Byhalia Rd, Collierville, TN 38017, in front of Lowe's.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.8/5 (average) (not explicitly stated, represents aggregate data)
- Apple Maps: 4.8/5
Patients praise
- friendly and kind medical staff in some instances
- efficient care when not busy
- thorough diagnosis and treatment plans for some patients
- welcoming environment
Common complaints
- long wait times
- unfriendly or unhelpful front desk staff
- prescription fulfillment issues
- perceived lack of care or attention from medical providers
- billing and cost concerns
"I had a highly disappointing experience today... I was left waiting an additional, unacceptable hour and a half without being seen. Due to the excessive delay, I had to stop at the front desk to inform them I was leaving..."
— LocalityBiz review"I received help from Nicole this winter. I thought her care was excellent. She was focused, attentive, caring & I believe diagnosed my problem as pneumonia accurately."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baptist Urgent Care, Collierville, TN - Book Online - Solv Health — Jul 24, 2025
- Tennessee Centers Now Accepting Wellpoint/Amerigroup and Ambetter Insurance | Urgent Team - Family of Urgent Care and Walk-in Centers — Oct 16, 2025
- Baptist Urgent Care Now Open In Olive Branch — Nov 24, 2025
- URGENT CARE OF SAINT FRANCIS - COLLIERVILLE - Yelp — Jul 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hospital clinics in Collierville
Baptist Memorial Hospital – Collierville is part of the Baptist Memorial Health Care system, a large nonprofit network serving the Mid-South. The Collierville location offers emergency and hospital services as part of Baptist’s 24-affiliate hospital system in West Tennessee, Mississippi, and East Arkansas. The broader Baptist network is headquartered in Memphis, TN, and includes extensive outpatient clinics, home/hospice/psychiatric care, and an education arm (Baptist Health Sciences University). If you need specifics on whether Collierville has an ER, operating hours, or services, please confirm and I’ll pull the exact details.
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