Puddledock-Colonial Heights - CareNow Urgent Care
Urgent Care • Colonial Heights, VA
Clinic Type
Urgent Care
Address
4600 Puddledock Rd, PRINCE GEORGE, VA 23875
Phone
(804) 704-8655
uccmedicalrecords@hcahealthcare.com
Opening Hours
See full hours
Services Offered
Technology & Equipment
Insurance & Payment
We accept most major healthcare insurance plans and treat children older than 3 months of age.
Languages Spoken
FAQs
What ages are accepted at CareNow Urgent Care - Puddledock-Colonial Heights?
The facility treats children older than 3 months of age.
What is the phone number to call for CareNow Urgent Care - Puddledock-Colonial Heights?
Call us: (804) 704-8655.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustpilot: Generally low on platforms like Trustpilot due to recent transition and operational issues (178 reviews total for the location under its history (including BetterMed))
Patients praise
- Thorough and knowledgeable medical staff
- Professional and compassionate bedside manner
- Convenient services such as online check-in and electronic prescriptions
- Clean and well-maintained facility
Common complaints
- Longer than expected wait times, especially during peak hours
- Frustrations with the online check-in system functionality and accuracy
- Occasional reports of unfriendly or unhelpful front desk staff
- Complaints regarding communication about wait times and throughput
"The web checkin is useless. It does not provide accurate selections for physician or pharmacy. It does not good your place in the queue!"
— Trustpilot Review"I had a good experience here this morning. I had been up most of the night with a deep, painful cough... I finally decided to get some..."
— MapQuest ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HCA plans urgent care center in Chester as Bon Secours opens similar clinic in Henrico - Richmond BizSense — Nov 5, 2025
- HCA snaps up shuttered Red Lobster for urgent care clinic in Henrico - Richmond BizSense — Dec 24, 2025
- HCA opening Chesterfield ER, secures state approval for similar facility in South Richmond - Richmond BizSense — Jun 11, 2026
- Colonial Heights - Chesterfield Health District — Jul 18, 2025
- Colonial Heights health department is moving to Chesterfield — Jul 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Colonial Heights
Patient First is a private urgent care and primary care provider based in Glen Allen, Virginia, operating a network of walk-in clinics. Key details relevant to Colonial Heights: - Services: Urgent care, primary care, and telehealth. - Locations: Nationwide in the U.S. with a focus in Virginia, Maryland, Pennsylvania, and New Jersey; the Colonial Heights area is not listed among specific office locations in the provided data. - Hours and access: Walk-in care without appointment; suitable for common acute and outpatient conditions. - Contact: General inquiries at 800-447-8588; local office details for Virginia may be available by contacting customer service. - Format and scope: 79 locations nationwide (regional concentration in Virginia) with a long-running presence since 1981. If you’re specifically seeking Patient First in Colonial Heights: Consider checking the Patient First website or calling their toll-free line to verify the nearest Colonial Heights facility and hours. - For nearby options, look for Patient First centers in Virginia counties surrounding Colonial Heights or nearby cities (e.g., Glen Allen, VA) and verify telehealth availability for Colonial Heights residents.
Summary: Bon Secours is a nonprofit Catholic health system with operations across the United States, including locations in Virginia and South Carolina. The organization focuses on advanced medical care and compassionate healing, guided by Catholic mission. It lists multiple East Coast facilities and a broader international presence, but specific details about a Colonial Heights Emergency Care location are not provided in theHighlights. If you’re seeking the Emergency Care details for Colonial Heights, this page confirms Bon Secours’ broader network and indicates the organization’s regional footprint, yet does not enumerate a Colonial Heights ER site. For the most precise information, consider checking Bon Secours’ local hospital listings or contacting their Colonial Heights regional office directly.
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