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Clinic Type

Primary Care

Address

315 Cool Springs Blvd Ste 120, Franklin, TN 37067

Phone

(629) 401-6700

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ascension official website provider pages: Individual providers frequently have ratings between 4.8 and 5.0 stars based on hundreds of reviews
  • Healthgrades (for Dr. David Turner, Columbia, TN): 4.4 stars (14 reviews)

Patients praise

  • Many individual providers receive high patient ratings (often 4.8-5.0 range)
  • Patients appreciate doctors who take time to listen and address concerns
  • Staff described as respectful and polite in specific departments (e.g., Heart Columbia)
  • Strong clinical knowledge reported by patients for some long-term physicians

Common complaints

  • Long wait times in clinic and for lab services
  • Difficulty contacting office staff and receiving timely responses through patient portals
  • Frustration with appointment scheduling systems and communication barriers
  • Inconsistent bedside manner or perceived lack of care from some providers

"Dr. Cecil is great, she took the time to listen to me and addressed all of my concerns. Went for a visit to establish my primary care provider, had very little wait time, clean office and nice staff."

Patient review of Ascension Saint Thomas Medical Partners Hendersonville

"The staff and Dr Begley were very respectful and very polite. I have only the highest regard for them. The “only” negative thing I have to say was the wait time."

Patient review of Ascension Saint Thomas Heart Columbia

"Great doctors. Horrible follow through from the nurses and their communication portal. If you expect or like to to get answers or feedback from the office staff, don’t bother going here."

Patient review of Ascension Saint Thomas Medical Partners Mt. Juliet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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