Adult Mental Health Services - ADAMH Board of Franklin County
Mental Health • Columbus, OH • Since 1968
About
ADAMH Board of Franklin County is a Columbus-based government agency (founded 1968) that funds and coordinates mental health, addiction, and crisis services across Franklin County. It operates through non-profit partners, delivering immediate crisis assistance (suicide prevention, crisis center services, opioid treatment programs, support groups) and investing in treatment and prevention. The board emphasizes HIPAA-compliant, patient-confidential communications and supports a network of ADAMH-funded services across Franklin County. For adult mental health services in Columbus, ADAMH funds and connects individuals to local providers and crisis resources.
Clinic Type
Mental Health
Address
447 East Broad Street, Columbus, Ohio 43215, US
Phone
+1 614-842-2562
yolanda.owens@primaryonehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ADAMH consumer satisfaction survey (provider network programs; example report for Syntero, ADAMH-funded programs): High client satisfaction reported (e.g., 88% positive / 5% neutral; multiple domains reported in the 80–90% positive range) (Not stated in the provided excerpt (source shows percentages but no review count))
- ADAMH Board of Franklin County – Client Satisfaction Reports: Survey-based system for measuring satisfaction; reports are published annually (no direct star rating shown in the provided snippet) (Not provided in the snippet)
Patients praise
- Client satisfaction measured via annual consumer surveys for ADAMH-funded programs and reported high positive satisfaction in multiple categories
- Respectful treatment and staff communication (e.g., staff treat clients with respect; staff speak in a way clients understand)
- Perceived cultural sensitivity and convenience/access to services were also included and reported with high positive percentages in the sample provider report
Common complaints
- Barriers to receiving mental health/substance use services were reported at the community level (e.g., cost/affordability, access and wait times), which can negatively affect patient experiences even if satisfaction scores are high
"“Each year, the ADAMH Board of Franklin County conducts a survey to determine how individuals view the mental health and addiction services they receive from providers in the ADAMH network.”"
— ADAMH Board of Franklin County – Client Satisfaction Reports page"“I like the services that I receive at my provider.”"
— Syntero satisfaction report (responses regarding ADAMH-funded programs; Source: ADAMH Consumer Satisfaction System Report – 2020)"“Staff treat me with respect.”"
— Syntero satisfaction report (responses regarding ADAMH-funded programs; Source: ADAMH Consumer Satisfaction System Report – 2020)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Adult Mental Health Services - ADAMH Board of Franklin County — Jan 28, 2026
- Crisis Center Services in Central Ohio: A Comprehensive Approach to Mental Health and Recovery - ADAMH Board of Franklin County — Mar 3, 2026
- Adult Addiction Services - ADAMH Board of Franklin County — Jan 28, 2026
- Mental Health Support - City of Columbus, Ohio — Jan 22, 2026
- A Complete Continuum of Care: How Franklin County Supports Mental Health Crises - ADAMH Board of Franklin County — Feb 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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