Mental Health Support - City of Columbus, Ohio
Mental Health • Columbus, OH
About
Columbus Public Health is a city government agency in Columbus, Ohio that provides clinical, environmental, health promotion, and population-based services. It employs about 133 staff and offers mental health crisis resources as part of its services to the community. The site is a hub for public health programs and services available to residents, including mental health crisis support.
Clinic Type
Mental Health
Address
240 Parsons Ave., Columbus, Ohio 43215, US
Phone
800-720-9616
restaxabatement@columbus.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Thriveworks Counseling): 3.2 out of 5 stars (20 reviews)
- Birdeye (Access Ohio Mental Health Center): 4.9 out of 5 stars (1,011 reviews)
- Yelp (Ohio Hospital for Psychiatry): 1.4 out of 5 stars (36 reviews)
- Top-Rated Online (RiverVista Behavioral Hospital): 2.7 out of 5 stars (variable ratings across platforms) (Varies (multiple sources cited))
Patients praise
- some providers receive high marks for compassionate and professional care
- city-level initiatives are evolving to shift crisis response to clinicians instead of police
- availability of 988 crisis support services
Common complaints
- unresponsiveness and lack of communication from providers
- perceived billing issues and insurance disputes
- concerns regarding involuntary treatment or forced admission practices
- limited availability or underutilization of crisis response services
- poor bedside manner or staff unprofessionalism reported at specific facilities
"They are unorganized and will take advantage of you in your time of need."
— Birdeye review of Thriveworks Counseling"RiverVista in Columbus Ohio tricks people into signing paperwork for treatment they do not want, or need, then keeps them locked up for weeks at a time."
— Yelp review of RiverVista Behavioral Hospital"I also was admitted to Harding back in 2021, and can't say enough good things about the care, the program, the kindness I received when I was at..."
— Reddit thread discussing local care optionsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mental Health Support - City of Columbus, Ohio — Jan 22, 2026
- [PDF] mental health & substance use resources - Columbus.gov — Jan 15, 2026
- Welcome to Community Resources - City of Columbus, Ohio — Jul 16, 2025
- How to find mental health support in central Ohio — Jun 7, 2026
- Columbus ballot issue could reshape mental health, substance abuse emergency response | WOSU Public Media — Feb 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Columbus
Columbus Behavioral Center for Children and Adolescents is a private mental health care provider in Columbus, Indiana, serving youth aged 8–18. The 57-bed residential facility emphasizes trauma-focused cognitive behavioral therapy (TF-CBT) and dialectical behavior therapy (DBT), offering a blend of therapy, education, and supervised activities in a safe, structured setting. Services aim to stabilize residents and support transitions back home or to appropriate levels of care, involving families and community partners. Key details: headquartered at 2223 Poshard Dr, Columbus, IN 47203; serves male and female youths; part of a small to mid-size organization with 16 staff and annual revenue in the $1–5 million range. Contact: 812-376-1711.
Columbus Regional Health (CRH) is a nonprofit regional health system based in Columbus, Indiana, serving a 10-county area in southeastern Indiana. The system includes Columbus Regional Hospital (originally Bartholomew County Hospital, renamed Columbus Regional Hospital in 1992, and rebranded CRH in 2011) and a network of service sites. CRH provides comprehensive care across multiple specialties, including mental health/behavioral health services, along with emergency, surgical, orthopedics, heart and vascular, cancer, rehabilitation, primary care, imaging, lab, pediatrics, and more. It employs about 703 staff (up 3.4% YoY) and generated roughly $83.5 million in annual revenue. Primary location and headquarters are at 2400 East 17th Street, Columbus, IN 47201, with multiple offices in the Columbus area.
ADAMH Board of Franklin County is a Columbus-based government agency (founded 1968) that funds and coordinates mental health, addiction, and crisis services across Franklin County. It operates through non-profit partners, delivering immediate crisis assistance (suicide prevention, crisis center services, opioid treatment programs, support groups) and investing in treatment and prevention. Key facts: headquarters at 447 East Broad Street, Columbus, OH; annual revenue about $33 million; 43 employees. The board emphasizes HIPAA-compliant, patient-confidential communications and supports a network of ADAMH-funded services across Franklin County. For adult mental health services in Columbus, ADAMH funds and connects individuals to local providers and crisis resources. If you’re seeking specific programs, contact communications@adamhfranklin.org or the main phone lines listed.
The Ohio State University Wexner Medical Center (OSUWMC) in Columbus is a nonprofit, multidisciplinary academic medical center affiliated with The Ohio State University. Key points relevant to Mental and Behavioral Health: - Services: Strong emphasis on mental health and behavioral health care, including urgent mental health services at the Behavioral Health Urgent Care, described as a pioneering center addressing urgent mental healthcare needs. - Location: Main campus in Columbus, Ohio, with multiple locations across the state. - Scale: Large health system with 1,800+ beds overall; extensive clinical services spanning neuroscience, psychiatry, psychology, and integrated care. - Mission: Focus on patient care, research, and education in mental health, fostering personalized and evidence-based approaches. - Contact and accessibility: University-affiliated hospital system with resources for patients seeking mental and behavioral health services; typical channels include main hospital contact lines and department-specific avenues. If you’re seeking mental/behavioral health options at OSUWMC, consider their Behavioral Health Urgent Care for urgent needs and explore OSU Wexner Medical Center’s psychiatry, neurology, and psychology departments for ongoing care and specialized programs.
Comparing your options?
See other mental health clinics in Columbus, or search the full directory by insurance, ratings, and more.

