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About

Emerson Health is a nonprofit health system centered on Emerson Hospital, a full-service community hospital in Concord, MA. It offers comprehensive nursing care and specialty patient centers and operates three offices in the Concord area. Key details: - Location: Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 (HQ) and nearby Concord addresses - Type: Nonprofit, private ownership - Industry: Hospitals and Health Care - Employees: ~930 - Revenue: ~$10 million annually - Contact: contactus@emersonhosp.org; main phone lines: 800-439-0183 and 978-369-1400 - Branding: Also referred to as Emerson Hospital or Emerson Health - LinkedIn: linkedin.com/company/emerson-hospital If you’re seeking primary care services specifically in Concord, Emerson Health/Hospital is the local nonprofit option with multiple Concord-based offices.

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Clinic Type

Primary Care

Address

200 Baker Ave, Suite 217, Concord, MA 01742

Phone

978-287-7495

Email

FederalPPDRQuestions@cms.hhs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://emersonhealth.org/practices/emerson-health-primary-care-concord/

Telehealth

Available

Services Offered

  • primary care
  • adult medicine
  • preventive care
  • routine check-ups
  • chronic disease management
  • telehealth

Team

  • Lyndsay Ann Okragleski, Board-certified — Primary Care Provider
  • Naomi Errath, Board-certified — Primary Care Provider
  • Ya Tze Tong, Board-certified — Primary Care Provider
  • Mayank Patel, Board-certified — Primary Care Provider
  • Connie Chen, Board-certified — Primary Care Provider

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What services does Emerson Health Primary Care Concord provide?

Comprehensive healthcare for adults, preventive care, routine check-ups, and chronic disease management.

Social Media

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Photos

Emerson Health Primary Care Concord — Primary Care clinic in Concord, MA — photo 1Emerson Health Primary Care Concord — Primary Care clinic in Concord, MA — photo 2Emerson Health Primary Care Concord — Primary Care clinic in Concord, MA — photo 3Emerson Health Primary Care Concord — Primary Care clinic in Concord, MA — photo 4Emerson Health Primary Care Concord — Primary Care clinic in Concord, MA — photo 5Emerson Health Primary Care Concord — Primary Care clinic in Concord, MA — photo 6Emerson Health Primary Care Concord — Primary Care clinic in Concord, MA — photo 7Emerson Health Primary Care Concord — Primary Care clinic in Concord, MA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com: 4.6/5 stars (specific physician rating) (9 reviews for specific physician)

Patients praise

  • High level of patient satisfaction with specific physicians, particularly regarding attentiveness, thoroughness, and listening skills
  • Effective use of the Patient Portal for communication
  • Physician availability and willingness to answer questions

Common complaints

  • Perceived incompetence among nursing staff
  • Perceived lack of professional conduct by front desk staff
  • Difficulties with follow-up communication and perceived need for patient self-advocacy

"At my very first visit, Dr. Patel quickly resolved a prescription concern I had been struggling with, and his guidance made a noticeable improvement in my health. Since then, whenever I’ve reached out through the Patient Portal, he has responded almost immediately with thoughtful, thorough, and helpful answers. That level of attentiveness is rare, and I truly appreciate it."

— LocalityBiz review

"The nurses here are completely incompetent and rude... The girls behind the front desk also speak very loudly about patients while you’re in the waiting area and can clearly hear them. The most unprofessional office I’ve ever been to."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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