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Clinic Type

Primary Care

Address

133 Ornac, Concord, MA 01742

Phone

978-287-3414

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What is a primary care provider (PCP)?

A primary care provider (or PCP) is a doctor or in some cases, a nurse practitioner or physician assistant, who sees patients for everyday medical issues, such as colds and annual wellness visits.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham (Dr. Amy E. Forrer): 4.8 out of 5 stars (135 ratings) (52 reviews)
  • Vitals (Dr. Ya T. Tong): 4.6 out of 5 stars (9 reviews)
  • Healthgrades (Dr. Peter Kok): 4.8 out of 5 stars (likelihood of recommending) (68 reviews)
  • Concord Ob/Gyn Associates (Bond Jamie MD): 4.7 out of 5 stars (91 reviews (Google))

Patients praise

  • Attentive, thorough, and compassionate care from highly-rated providers
  • Effective diagnosis, clear explanations, and professional bedside manner
  • Prompt responses through patient portals or reliable follow-up from specific physicians
  • Efficient and friendly office staff experiences in some practices
  • High confidence in the quality of care for long-term patients

Common complaints

  • Rushed appointments or limited time spent with patients
  • Concerns regarding communication, follow-up, and responsiveness (especially via patient portals or after-hours)
  • Perceived lack of empathy, dismissive attitude, or unprofessional behavior during consultations or on-call scenarios
  • Difficulty with administrative staff, billing, or scheduling issues
  • Disagreement with diagnostic assessments or treatment plans, including pain management concerns

"Dr. Forrer was very attentive and thorough. My visit did not feel rushed. She took the time to review my labs with me and answered all my questions."

Mass General Brigham patient review

"He told my 90 year old mother, who has been a patient for years, that he could no longer be her doctor. The reason was that he didn’t see her enough. He didn’t provide her with any recommendations on another doctor. She left the office in shock..."

Healthgrades patient review regarding Dr. Paul D'Ambrosio

"At my very first visit, Dr. Patel quickly resolved a prescription concern I had been struggling with, and his guidance made a noticeable improvement in my health. That level of attentiveness is rare, and I truly appreciate it."

LocalityBiz patient review regarding Emerson Health Primary Care Concord

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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