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About

Cookeville Medical Clinic RHC (Cookeville Medical Clinic) is a privately held family-owned medical practice based in Cookeville, TN, serving patients of all ages with comprehensive primary care. The clinic is part of a family of five Tennessee offices (Cookeville, Gainesboro, Crossville, Sparta) and offers services across family medicine, internal medicine, pediatrics, urgent care, hospital and nursing home care, preventive care, and on-site diagnostic testing. It emphasizes both treatment and prevention to keep patients healthy long-term, with an urgent care center and on-site pharmacy at Cookeville Medical Center. The practice has about 21 employees (up ~7.3% YoY) and reported roughly $33.6M in annual revenue, founded in 1997, headquartered in Cookeville, TN.

Clinic Type

Mental Health

Address

225 N Willow Ave, Suite 3, Cookeville, TN 38501

Phone

931-528-8899

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

available

Services Offered

  • mental health services
  • medication management
  • therapy

Technology & Equipment

  • telemedicine
  • medication management
  • therapy

Team

  • Lisa Wilson — MSN, APRN, FNP-C, CMSRN
  • Julia Neilan-Keaton — LPC-MHSP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Cookeville Medical Clinic website": 4.85 / 5 (based on 499 reviews on clinic website)" (499)
  • Facebook": 80% recommend" (234 reviews")
  • medicals-health.com": 4.5 / 5" (4 reviews")

Patients praise

  • Providers described as caring, smart, and thorough
  • Prompt attention and availability of same-day appointments for urgent concerns
  • Staff described as professional, personable, and attentive
  • General appreciation for the quality of medical care and explanations provided during visits

Common complaints

  • Scheduling challenges and difficulty booking non-urgent follow-up appointments due to high demand
  • Occasional long wait times resulting from double or triple bookings
  • Instances of poor customer service experiences with reception staff

"Great experience with my appointment yesterday. The doctor listened, answered my questions, and didn't rush through anything. I appreciate the straightforward ..."

Cookeville Medical Clinic Testimonials page"

"Terrible experience, we where skipped and the receptionist was not apologetic when we asked her why she skipped us. I would not recommend this clinic to anyone. Poor service."

medicals-health.com user review"

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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