Bassett Cancer Institute: Advanced Healthcare in a Patient ...
Cancer Care • Cooperstown, NY
Clinic Type
Cancer Care
Address
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Phone
607-547-3336
Mike@CNYPublications.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
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FAQs
Learn more about Bassett Cancer Institute by visiting bassett.org/cancer.
Call 607-547-3336 to make a patient referral or inquire about Bassett’s clinical trials.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Vitals: 5.0/5.0 average for oncology specialists (e.g., Dr. Matsuo) (6 ratings for specific providers mentioned)
- Leapfrog Group: 86% patient-reported overall facility rating; 79% willingness to recommend (Facility-wide data via Leapfrog Group)
Patients praise
- High patient satisfaction scores (routinely above 90%)
- Personalized, patient-focused care (known by name)
- National accreditation from the Commission on Cancer
- Access to cutting-edge treatments like radiopharmaceuticals and clinical trials
- Strong supportive care network including nurse navigators and social workers
Common complaints
- Long wait times (on the phone) reported by some patients
- Perceptions that patient care is not always the top priority in administrative interactions
"The team at Bassett is so amazing, and you’re a name there — you’re not a number. They know me; you are in constant contact. They really become your family."
— Patient testimonial (Tracy Baker)"The cancer center routinely gets excellent marks for patient satisfaction – no one’s perfect, but we’re well above 90% consistently for patient..."
— MD News NY State Capital Region"I had an extremely frustrating experience with this doctor's office, patient care is far from their top priority. expect to be on hold for 60 to 90 minutes..."
— Yelp review for Bassett Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bassett Cancer Institute Among First Cancer Centers in the Nation to Participate in Alpha DaRT® Pancreatic Cancer Clinical Trial — Nov 12, 2025
- Bassett Cancer Institute Celebrates National Cancer Survivors Day with Annual Survivors Day Luncheon — Jun 22, 2026
- Bassett Medical Center taking part in pancreatic cancer clinical trial — Nov 25, 2025
- Planned Expansion of Bassett Cancer Institute at FoxCare Center Celebrated at Friends for Life Reception — Oct 23, 2025
- Bassett Among First to Participate in Pancreatic Cancer Trial — Nov 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More cancer care clinics in Cooperstown
Summary: - Bassett Healthcare Network is a nonprofit health system based in Cooperstown, NY, founded in 1922, with six hospitals and a network of outpatient centers serving a rural eight-county region in upstate New York. - It operates 9 offices in New York (including Cooperstown HQ, Cobleskill, Delhi, Little Falls, Oneonta) and provides a full spectrum of care through hospitals, outpatient clinics, and health partners. - The organization emphasizes integrated care and community wellbeing, with a growing presence such as Convenient Care (walk-in clinics) expansions in Cooperstown. - For cancer-specific care, Bassett Health Network includes oncology services within its hospitals and affiliated centers as part of its comprehensive health system; exact Cancer Center name/location isn’t specified in the provided content, but oncology services are part of the network’s offerings. If you’re seeking the Bassett Cancer Center in Cooperstown specifically, I can look up the exact facility name, location, and contact details.
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