Bassett Healthcare Network Cancer Center
Cancer Care • Cooperstown, NY • Since 1922
About
Summary: - Bassett Healthcare Network is a nonprofit health system based in Cooperstown, NY, founded in 1922, with six hospitals and a network of outpatient centers serving a rural eight-county region in upstate New York. - It operates 9 offices in New York (including Cooperstown HQ, Cobleskill, Delhi, Little Falls, Oneonta) and provides a full spectrum of care through hospitals, outpatient clinics, and health partners. - The organization emphasizes integrated care and community wellbeing, with a growing presence such as Convenient Care (walk-in clinics) expansions in Cooperstown. - For cancer-specific care, Bassett Health Network includes oncology services within its hospitals and affiliated centers as part of its comprehensive health system; exact Cancer Center name/location isn’t specified in the provided content, but oncology services are part of the network’s offerings. If you’re seeking the Bassett Cancer Center in Cooperstown specifically, I can look up the exact facility name, location, and contact details.
Clinic Type
Cancer Care
Address
One Atwell Road, Cooperstown, NY 13326
Phone
1-800-BASSETT (227-7388)
compliance@bassett.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
available
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
Colon cancer screening timing?
Most requests for a screening colonoscopy can be scheduled within two weeks.
Do you offer telemedicine or video visits?
Visit us at any location for care you can count on, or speak with your practitioner about scheduling a video visit.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare.gov/CMS: 2 out of 5 stars (CMS Overall Rating)
- U.S. News & World Report: 4 out of 5 stars (Oncology patient experience) (16 reviews)
Patients praise
- Personalized, compassionate care from specific staff members and nurse navigators
- Strong support systems for oncology patients (e.g., nurse navigation, patient resources)
- Perception of being treated as an individual rather than a number by cancer center staff
- Effectiveness in coordinating care across different specialties
Common complaints
- Inconsistent quality of care and staff professionalism in certain departments
- Difficulty with parking and facility logistics
- Concerns regarding communication and responsiveness to patient needs
- Lower-than-average CMS overall quality ratings for the medical center
"The team at Bassett is so amazing, and you're a name there — you're not a number. They know me; you are in constant contact. They really become your family."
— Bassett Healthcare Network website - patient testimonial"Staff making fun of patients and ignoring cries for help in the emergency room... Do not bring loved ones to this place. We will never go back here!"
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bassett Cancer Institute Among First Cancer Centers in the Nation to Participate in Alpha DaRT® Pancreatic Cancer Clinical Trial — Nov 12, 2025
- Bassett Cancer Institute Celebrates National Cancer Survivors Day with Annual Survivors Day Luncheon — Jun 22, 2026
- Bassett Medical Center taking part in pancreatic cancer clinical trial — Nov 25, 2025
- Bassett Cancer Institute to Host Annual Survivors Day Luncheon June 7 | The Reporter (Catskills Today) — Apr 27, 2026
- Bassett Among First to Participate in Pancreatic Cancer Trial — Nov 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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