Primary Care - Mohawk Valley Health System
Family Medicine • Cooperstown, NY • Since 2014
About
Primary Care options for Mohawk Valley Health System (MVHS) are based in central New York, with MVHS operating as a nonprofit parent system in Utica. MVHS services include a broad range of primary and specialty care through its network (Women’s and Children’s Health, General and specialized surgeries, cardiovascular, cancer, behavioral health, etc.), with 5 offices in the Utica area and a multi-county service area. If you need a Cooperstown-specific primary care option, you may want to contact MVHS directly at 315-624-6000 or check their website for any new Cooperstown location or affiliated providers.
Clinic Type
Family Medicine
Address
111 Hospital Drive, Utica, NY 13502, US
Phone
+1-315-733-1148
hrhelpdesk@mvhealthsytem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Bassett Health Care: Primary Care, Cooperstown): 2.6 star rating (8 reviews)
- Google (as shown in Birdeye widget): 2.68 (as shown) (8 reviews (as shown))
- Yelp (Bassett Medical Center in Cooperstown): Not specified in provided snippet (review text indicates mixed/negative)
Patients praise
- Some reviewers describe the primary care staff as friendly and doctors as caring/great
- Bassett Prime Care Cooperstown states it has NCQA Patient-Centered Medical Home recognition and offers internal medicine services for establishing care
Common complaints
- Overall low rating/negative experiences for primary care (including advice to go elsewhere)
- Complaints about appointment follow-up, “transient” doctors, and lack of follow-through on conditions/tests
- Concerns about care being declined/operational staffing issues in outpatient diagnostics
- General negative experiences involving staff attitudes or ignoring needs are also reported in Bassett-related review sources
"“Best advice I can give you if you value your life is to go else where for your health care.”"
— localitybiz.com — Bassett Prime Care Cooperstown page (review excerpt)"“The staff is usually friendly and the doctors I have seen are great.”"
— Birdeye — Bassett Health Care: Primary Care (Cooperstown) page (review excerpt)"“...clinic here in Cooperstown—the only part of the Bassett system that I know—was not taking new patients.”"
— allotsego.com — The Partial Observer (first-person rural healthcare experience)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MVHS East Utica Medical Office Welcomes New Primary Care Physician - Mohawk Valley Health System — Nov 3, 2025
- New Convenient Care Serving the Cooperstown Area — Jun 1, 2026
- New Nurse Practitioner Joins Digestive Disease Medicine at MVHS - Mohawk Valley Health System — Apr 23, 2026
- Elena Cahoone - Nurse Practitioner in Cooperstown, NY — May 14, 2026
- SNAPSHOT: MVHS welcomes new primary care physician – Oneida Dispatch — Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Cooperstown
Bassett Healthcare Network is a nonprofit health care system based in Cooperstown, NY, serving a rural eight-county region in upstate New York. Key points: - Founded 1922; headquarters in Cooperstown. - Full-spectrum care across six hospitals, outpatient centers, skilled nursing facilities, and school/community health programs. - 9 offices across one country (primarily upstate New York): Cobleskill, Delhi, Little Falls, Oneonta, Cooperstown, and others, plus the main HQ. - Part of a larger integrated system with about 953 employees (recent growth noted) and substantial local presence in central New York. - Focus areas include regional hospitals, outpatient services, and community health initiatives. - Contact/website: bassett.org.
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