Live
Read more

About

Summary: Bassett Medical Center, part of the Bassett Healthcare Network, is a nonprofit hospital system headquartered in Cooperstown, NY. It offers cardiology services through its affiliation with Bassett’s Research Institute and partnership with Columbia University, supporting ongoing clinical advancements for patients. The Cooperstown campus (1 Atwell Rd, Cooperstown 13326) serves as the main location, with a focus on cardiovascular care among other hospital services. The organization employs about 156 staff and operates within the central New York region as part of a broader network. Contact: main phone lines (607) 547-7900 / (607) 547-3456; additional numbers listed.

Clinic Type

Heart Care

Address

One Atwell Road, Cooperstown, NY 13326

Phone

1-800-BASSETT (227-7388)

Email

compliance@bassett.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (video visits)

Services Offered

  • Heart care
  • Telehealth
  • Cancer care
  • Primary care
  • Colorectal services/colonoscopy
  • OB-GYN/Womens health
  • Orthopedics
  • Get Care Now
  • Careers
  • Locations
  • Price transparency

Team

  • Bassett’s cardiac leadership team, Dr. Adelstein; Dr. Nappi; Dr. Holmes; Dr. Kelley — Heart care leadership

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Anthony Nappi): 4.4/5 stars (7 reviews)
  • Healthgrades (Dr. Jerel Zoltick): 4.3/5 stars (6 reviews)
  • CMS overall hospital rating (PlainHospital): 2/5 stars (N/A)
  • Healthgrades: 4.1/5 stars (average for cardiologists in area) (N/A)

Patients praise

  • High technical expertise of cardiology specialists
  • Patients feeling heard and treated with care by specific providers
  • Well-prepared and kind surgical staff for some procedures

Common complaints

  • Lack of follow-up care for cardiac procedures
  • Difficulties with appointment scheduling and cancellations
  • Long wait times for both appointments and in-hospital parking
  • Concerns regarding staff communication and bedside manner

"I was a Pt. in Bassett Cardiology. I had a Loop Monitor placed...then I was never seen for a follow up visit. I lost all faith in my doctors."

Facebook user comment

"Their specialists are generally really good, but they tend to schedule appointments months in advance, then cancel them a week ahead of time..."

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More heart care clinics in Cooperstown

Cooperstown, NY·Heart Care

VerifiedOnline booking

See all heart care clinics in Cooperstown

Comparing your options?

See other heart care clinics in Cooperstown, or search the full directory by insurance, ratings, and more.

More Heart Care Clinics