Home | General Physician | Nationally Ranked Heart Care
Heart Care • Cooperstown, NY • 13 medical offices locations
Clinic Type
Heart Care
Address
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Phone
7167108266
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Medicare/CMS Care Compare: 2 out of 5 stars (overall CMS star rating) (N/A (aggregated survey data))
- Leapfrog Group Hospital Ratings: 86% rating for facilities, 93% for communication about procedures (N/A (survey domain scores))
- U.S. News & World Report (Doctors): 5 out of 5 stars (for specific cardiologists) (Ranges from 8 to 51 reviews depending on the specific provider)
Patients praise
- Recognized nationally for heart attack treatment and clinical excellence in cardiovascular care
- High marks in nurse communication and compassionate care in specific departments
- Individual cardiologists at the facility frequently receive high patient ratings (e.g., 5/5 stars)
- Strong scores in facilities and staff interaction metrics (96% on OAS CAHPS survey)
Common complaints
- Dissatisfaction with hospital parking availability and accessibility
- Reports of poor bedside manner or communication from specific medical staff
- Concerns regarding post-procedure diet advice and communication
- Negative experiences in the emergency department, including long wait times and perceived lack of attention to elderly patients
- Difficulty scheduling appointments and perceived unresponsiveness of primary care providers
"This recognition is not just a celebration of clinical excellence... It’s an acknowledgment of the unwavering dedication, skill, and humanity that define our entire heart attack care team."
— Bassett Medical Center staff (via 981 The Hawk)"Hospital staff and care are great; but the parking is absolutely terrible."
— Patient review from LocalityBiz"My 91 year old father received very poor care numerous times... He died of a heart attack while going in to the bathroom unattended the next evening!"
— Patient review from LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Marguerite Duplessis, PA-C - Cardiologist in Cooperstown, NY — May 14, 2026
- Bassett Medical Earns Top Ranking for Heart Attack Treatment — Oct 22, 2025
- Bassett Healthcare Welcomes New Practitioners – All Otsego — Apr 16, 2026
- Dr. Doha A. Ghanim - Internal Medicine Physician in Cooperstown, NY — May 14, 2026
- Deborah L. Randaisi, PA - Physician Assistant in Cooperstown, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More heart care clinics in Cooperstown
Summary: Bassett Medical Center, part of the Bassett Healthcare Network, is a nonprofit hospital system headquartered in Cooperstown, NY. It offers cardiology services through its affiliation with Bassett’s Research Institute and partnership with Columbia University, supporting ongoing clinical advancements for patients. The Cooperstown campus (1 Atwell Rd, Cooperstown 13326) serves as the main location, with a focus on cardiovascular care among other hospital services. The organization employs about 156 staff and operates within the central New York region as part of a broader network. Contact: main phone lines (607) 547-7900 / (607) 547-3456; additional numbers listed.
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