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Clinic Type

Mental Health Services

Address

242 Main Street, Oneonta, NY 13820

Phone

607-433-2343

Email

Opening Hours

Monday–Friday 8:30 AM–5:00 PM; Evening hours available on an individualized basis

Emergency Care

Crisis services

Services Offered

  • Mental health services
  • Crisis services
  • Therapy/psychology
  • Psychiatric services
  • Social work
  • Counseling
  • Children’s clinic
  • Transportation services
  • How to pay for services
  • Emergency services

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

The clinic is open Monday through Friday 8:30-5 PM. Evening hours are available on an individualized basis.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews) for Otsego County ARS (Addiction Recovery Services) in Oneonta: 4.7 out of 5 stars (3 reviews)

Patients praise

  • Some patients report positive interactions with specific supportive staff members and providers who listen well
  • Availability of recovery education and support services for those seeking them

Common complaints

  • Concerns regarding slow response times for scheduling appointments
  • Reports of poor patient experiences, including perceived misdiagnosis and dissatisfaction with medication-focused treatment approaches
  • Negative feedback concerning treatment quality and discharge processes at associated psychiatric facilities

"Do not come here for your mental health, they don't get back to you at a reasonable time on setting up appointments and discharge you for the most ridiculous reasons, I recommend going elsewhere."

LocalityBiz review of Bassett Hospital Outpatient Psychiatry

"There are caring, knowledgeable people here who are willing and able to provide recovery education, help and support to anyone... Anyone who WANTS it. If you REALLY want it, it's there."

Birdeye/Google review of County of Otsego ARS

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Cooperstown, NY·Mental Health Services

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Cooperstown, NY·Mental Health Services

Bassett Healthcare Network offers integrated behavioral health services across its rural upstate New York system. Highlights relevant to the query: - Part of a nonprofit health network with six hospitals, outpatient centers, and school/community health services in a five-county region (upstate NY). - Provides a full spectrum of care within its health system, including behavioral health as part of its comprehensive services. - Headquarters: Cooperstown, NY; network presence includes facilities in Cooperstown and nearby communities (e.g., Oneonta, Cobleskill, Delhi, Little Falls). - Recently expanded convenient care and walk-in services, reflecting ongoing patient-access initiatives that may include behavioral health access points and integrated care options. - Contact/locations: multiple Bassett sites in the Cooperstown area and surrounding towns for coordinated health services. If you’re seeking specific behavioral health offerings (e.g., psychiatry, therapy, addiction services, telebehavioral health) at Bassett, I can look up exact programs and nearest locations upon request.

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