Cortland Medical Center Behavioral Health - on www.Guthrie.org
Behavioral Health • Cortland, NY • Since 1910
About
Summary: - Guthrie Clinic is a nonprofit hospital and health care system based in Sayre, Pennsylvania, serving the Twin Tiers region. - The Cortland campus (Cortland Renzi Health Campus) is part of Guthrie’s network and recently announced the naming of its main reception area in a local story, highlighting community ties and campus growth. - Guthrie supports integrated, behavioral health services and community health initiatives, with ongoing recognition of trauma recovery and aging health needs within its footprint. If you’re specifically seeking information about Cortland’s behavioral health offerings at Guthrie, it may be best to check the Cortland Renzi Health Campus page on Guthrie.org or contact Guthrie Cortland directly at 570-887-2853 or 1-570-888-6666 for current behavioral health programs, services, and intake details.
Clinic Type
Behavioral Health
Address
134 Homer Avenue, Cortland, NY 13045
Phone
607-756-3770
Guiliana.Kissel@guthrie.org
Opening Hours
Open Now • Closes 5:00 PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Seniors.FYI: 3.3 out of 5 stars (104 reviews)
- SeniorCare.com: 2.7 out of 5 stars
Patients praise
- attentive and pleasant nursing care in specific departments
- responsive care in urgent situations such as childbirth
- standout individual clinicians providing high-quality care
Common complaints
- disorganized emergency room services and long wait times
- billing and administrative issues with slow or unresponsive customer service
- inconsistent communication from medical staff
- concerns regarding privacy and unprofessional staff conduct
"The worst customer service I have ever experienced. I have been trying for 8 months to get a bill resolved... Staff at Guthrie are amazing, unfortunately billing is completed in Sayre."
— SeniorCare.com user review"The reviews show frequent, lengthy waits, confusing check-ins, and episodic lapses in communication that can undermine confidence in urgent situations."
— Seniors.FYI summary of patient feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CNY Mustang & All Ford Club Makes Donation to Cortland Memorial Foundation’s Behavioral Health Fund - X101 Always Classic - WXHC.com — Oct 24, 2025
- Cortland Memorial Foundation raises $58k for GCMC - 607 News Now — Oct 13, 2025
- Guthrie Cortland RCF strives for best possible care — Jan 22, 2026
- Temporary entrance changes in effect at Guthrie Cortland Medical Center - 607 News Now — Jun 4, 2026
- Guthrie Cortland Nursing earns prestigious five-star quality rating from CMS — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Cortland
Summary: - Department focus: Cortland County’s Mental Health programs are led under its Community Mental Health Services division, with key leadership including Patricia Schaap as Director of Community Mental Health Services and Karl Schmitt as Clinical Director of Mental Health Programs. The department appears within the county’s broader workforce and health services structure. - Organization context: The county government has a Workforce Development arm and a Mental Health presence within its administrative framework. Senior leaders listed include Deputy Directors and an employment/training director, indicating integrated services across mental health, community services, and workforce initiatives. - Locations: The county operates from its Cortland, NY offices, including the HQ at 60 Central Ave, Cortland, NY 13045. - Staffing overview (relevant to Mental Health): The overall county staff totals 56 employees, with a distribution across departments (Legal, HR, Administrative, Operations, Technical, Finance, Medical, etc.). Mental health-specific roles are indicated by the presence of a Clinical Director (Karl Schmitt) and related Community Mental Health Services leadership, alongside broader state/county mental health collaboration. - Key takeaways for Mental Health in Cortland County: - Leadership: Patricia Schaap (Director of Community Mental Health Services) and Karl Schmitt (Clinical Director, Mental Health Programs) drive mental health strategy and clinical programming. - Integration: The mental health function is part of a broader county structure that includes workforce development and community services. - Contacts/ locality: HQ located in Cortland, NY, for county operations and mental health administration. If you need more precise details on program offerings, eligibility, or contact points for Cortland County Mental Health Services, I can extract that from the provided content or help locate official contact information.
Mental Health Resources - United Way for Cortland County Cortland - Organization: United Way for Cortland County (nonprofit, 2 staff) - Focus areas: leadership, volunteers, diversity & inclusion, workplace campaigns - Mental health resources: supports available (explicitly listed) as part of their initiatives - Additional services: pharmacy discount, gas/grocery giveaways, small business leadership circles, community partners - How to access: visit their site for resources and program details (no direct links provided in the extras) If you’re specifically looking for mental health support options, this page indicates United Way of Cortland County includes mental health resources as part of its offerings, alongside other community services. For exact programs, contact details, or eligibility, check their official site.
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