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About

Summary: - Department focus: Cortland County’s Mental Health programs are led under its Community Mental Health Services division, with key leadership including Patricia Schaap as Director of Community Mental Health Services and Karl Schmitt as Clinical Director of Mental Health Programs. The department appears within the county’s broader workforce and health services structure. - Organization context: The county government has a Workforce Development arm and a Mental Health presence within its administrative framework. Senior leaders listed include Deputy Directors and an employment/training director, indicating integrated services across mental health, community services, and workforce initiatives. - Locations: The county operates from its Cortland, NY offices, including the HQ at 60 Central Ave, Cortland, NY 13045. - Staffing overview (relevant to Mental Health): The overall county staff totals 56 employees, with a distribution across departments (Legal, HR, Administrative, Operations, Technical, Finance, Medical, etc.). Mental health-specific roles are indicated by the presence of a Clinical Director (Karl Schmitt) and related Community Mental Health Services leadership, alongside broader state/county mental health collaboration. - Key takeaways for Mental Health in Cortland County: - Leadership: Patricia Schaap (Director of Community Mental Health Services) and Karl Schmitt (Clinical Director, Mental Health Programs) drive mental health strategy and clinical programming. - Integration: The mental health function is part of a broader county structure that includes workforce development and community services. - Contacts/ locality: HQ located in Cortland, NY, for county operations and mental health administration. If you need more precise details on program offerings, eligibility, or contact points for Cortland County Mental Health Services, I can extract that from the provided content or help locate official contact information.

Clinic Type

Behavioral Health

Address

60 Central Ave, Cortland, NY 13045, US

Phone

518-462-9422

Email

pschaap@cortlandcountyny.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Mental health services
  • Clinic services
  • Intake
  • Developmental Disabilities services
  • Family Support Services
  • Children and Youth System of Care
  • SPOA Single Point of Access
  • Client grievances
  • Developmental Disabilities Subcommittee
  • Chemical Dependency Subcommittee
  • Mental Health Subcommittee

Insurance & Payment

Languages Spoken

FAQs

What services are provided by the Cortland County Mental Health Department?

Mental health services, clinic services, intake, and related behavioral health supports.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4 out of 5 stars (18 reviews)

Patients praise

  • caring and compassionate staff for some patients
  • knowledgeable therapeutic support

Common complaints

  • allegations of poor clinical care and misdiagnosis
  • dissatisfaction with medication management and staff communication
  • concerns regarding responsiveness to patient complaints

"The staff is caring and wonderful. I've interacted with several different therapists and they've all been knowledgeable and compassionate."

Facebook reviewer

"One of the worst mental health establishments. The lsmw and the pass two n.p have been practicing malpractice and no one bats an eye... Stay away from them if you need mental health help please seek another facility!!!"

Promallu (third-party aggregator) reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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