Cortland Family Practice Health Center
Primary Care / Family Practice • Cortland, NY
Clinic Type
Primary Care / Family Practice
Address
4038 West Road (Rte 281), Cortland, NY 13045
Phone
(607) 758-3008
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Opening Hours
Monday 8:00 AM – 7:00 PM; Tuesday 8:00 AM – 5:00 PM; Wednesday 8:00 AM – 5:00 PM; Thursday 8:00 AM – 5:00 PM; Friday 8:00 AM – 5:00 PM; Saturday 8:00 AM – 12:00 PM; Sunday Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday 8:00 AM – 7:00 PM; Tuesday–Friday 8:00 AM – 5:00 PM; Saturday 8:00 AM – 12:00 PM; Sunday Closed.
Where is the Cortland Family Practice Health Center located?
4038 West Road (Rte 281), Cortland, NY 13045.
What is the main phone number?
(607) 758-3008.
Who can I contact for center management?
Center Manager: Debbie Contri.
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What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 3.4 out of 5 stars (28 reviews)
Patients praise
- some patients report positive experiences with specific individual primary care providers
- patience of clinical staff with medication management
Common complaints
- perceived dismissiveness of patient health concerns, particularly regarding weight
- hostile or rude behavior from nursing staff
- difficulties with administrative tasks such as prescription refills and referrals
- overall decline in service quality over time
"These people were obsessed with my weight but when it came to any actual health concerns they were radio silent. They didn’t even respect my other provider enough to grace him with a response. That’s not even mentioning the fact that the nurses here are often extremely rude."
— User review on beautihost.com"THIS PLACE NEED TO SHUT DOWN!!! The worstttt experience ever!!"
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Buttermilk Falls Pediatrics Expands to Cortland | The Cortland Area Tribune — Feb 17, 2026
- FHN residency program aims to strengthen rural health care | News | cortlandstandard.com — Jun 25, 2026
- Cayuga Health Cortland Urgent Care Offers Early Check-In, Comprehensive Services | Centralus Health — Sep 3, 2025
- Guthrie Cortland Medical Center Receives “A” Grade For Hospital Safety - X101 Always Classic - WXHC.com — May 8, 2026
- Guthrie Cortland Pulmonology Relocates to More Accessible Location at Guthrie Cortland Medical Center - X101 Always Classic - WXHC.com — Jul 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care / family practice clinics in Cortland
Summary: Cayuga Health System is a nonprofit health care network formed by the merger of Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls). It delivers community-centered primary and specialty care across the Finger Lakes and central New York. Headquartered in Ithaca, NY, the system operates three U.S. offices and emphasizes seamless care within a cohesive network. For primary care in Cortland, Cayuga Health’s Cortland ties aren’t explicitly listed, but the organization’s network focuses on serving local communities in central New York with accessible, comprehensive care through its affiliated hospitals and clinics.
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