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Clinic Type

Primary Care / Family Practice

Address

4038 West Road (Rte 281), Cortland, NY 13045

Phone

(607) 758-3008

Email

Opening Hours

Monday 8:00 AM – 7:00 PM; Tuesday 8:00 AM – 5:00 PM; Wednesday 8:00 AM – 5:00 PM; Thursday 8:00 AM – 5:00 PM; Friday 8:00 AM – 5:00 PM; Saturday 8:00 AM – 12:00 PM; Sunday Closed

Services Offered

  • Primary Care
  • Family Practice
  • Behavioral Health
  • Substance Use Disorder Services
  • Occupational Health

Team

  • Center Manager, Debbie Contri — Center Manager

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Monday 8:00 AM – 7:00 PM; Tuesday–Friday 8:00 AM – 5:00 PM; Saturday 8:00 AM – 12:00 PM; Sunday Closed.

Where is the Cortland Family Practice Health Center located?

4038 West Road (Rte 281), Cortland, NY 13045.

What is the main phone number?

(607) 758-3008.

Who can I contact for center management?

Center Manager: Debbie Contri.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 3.4 out of 5 stars (28 reviews)

Patients praise

  • some patients report positive experiences with specific individual primary care providers
  • patience of clinical staff with medication management

Common complaints

  • perceived dismissiveness of patient health concerns, particularly regarding weight
  • hostile or rude behavior from nursing staff
  • difficulties with administrative tasks such as prescription refills and referrals
  • overall decline in service quality over time

"These people were obsessed with my weight but when it came to any actual health concerns they were radio silent. They didn’t even respect my other provider enough to grace him with a response. That’s not even mentioning the fact that the nurses here are often extremely rude."

User review on beautihost.com

"THIS PLACE NEED TO SHUT DOWN!!! The worstttt experience ever!!"

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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