Cortland Renzi Health Campus Family Medicine - Guthrie.org
Primary Care / Family Practice • Cortland, NY
Clinic Type
Primary Care / Family Practice
Address
Cortland Renzi Health Campus Family Medicine, Located in Cortland, NY
Phone
18008369990
Guiliana.Kissel@guthrie.org
Opening Hours
Walk-in Care Hours: Sunday 7 a.m.–1 p.m.; Monday–Saturday 7 a.m.–7 p.m.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
Walk-in Care Hours
Sunday: 7 a.m. to 1 p.m.; Monday–Saturday: 7 a.m. to 7 p.m.
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- US News (Family Medicine Doctors at GCMC): 3.7 / 5 (3 reviews)
- Healthgrades (Dr. Lynn Cunningham): 2.8 / 5 (24 reviews)
- Birdeye (Guthrie Cortland Renzi Health Campus Walk-In Care): 4.1 / 5 (77 reviews)
Patients praise
- Some patients feel heard and valued by specific physicians
- Praise for effective diagnosis and medical knowledge in some cases
- Positive experiences with urgent/walk-in care responsiveness
Common complaints
- Dissatisfaction with office staff, including reports of rude or unprofessional behavior
- Communication issues regarding test authorizations, messages, and follow-ups
- Reports of misdiagnosis or concerns about provider bedside manner and attentiveness
- General hospital complaints regarding disorganized processes and wait times
"Dr Elkins diagnosed me with lupus on my 2nd visit with her. She listened patiently and carefully... I'll be forever grateful to her."
— Vitals patient review for Dr. Cinthia Elkins"Doesn’t listen to patients. Poor relationships with other local providers... Her way or the highway."
— Healthgrades patient review for Dr. Lynn Cunningham"They describe the staff as very rude and unprofessional, with little sympathy for patients... They accuse the hospital of being disorganized and slow."
— Summary of patient feedback for Guthrie Cortland Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Guthrie Cortland Medical Center — Nov 27, 2025
- Plaque at Cortland Renzi Health Campus Honors 45 Years of Lab ... — Jun 29, 2026
- Orthopedics - General or Total Joints (Cortland & Ithaca, NY) | Guthrie — Jan 14, 2026
- Hollenbecks Honored at Guthrie Cortland Renzi Health Campus After $100K Donation - X101 Always Classic - WXHC.com — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care / family practice clinics in Cortland
Summary: Cayuga Health System is a nonprofit health care network formed by the merger of Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls). It delivers community-centered primary and specialty care across the Finger Lakes and central New York. Headquartered in Ithaca, NY, the system operates three U.S. offices and emphasizes seamless care within a cohesive network. For primary care in Cortland, Cayuga Health’s Cortland ties aren’t explicitly listed, but the organization’s network focuses on serving local communities in central New York with accessible, comprehensive care through its affiliated hospitals and clinics.
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