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Clinic Type

Urgent Care

Address

Cortland Renzi Health Campus

Phone

18008369990

Email

Guiliana.Kissel@guthrie.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Guthrie Now video visits mentioned

Emergency Care

No emergency services specified

Services Offered

  • Walk-In Care
  • Urgent Care
  • Acute care for non-life-threatening conditions
  • Video visits (Guthrie Now)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews): 4.1 out of 5 stars (77 reviews)

Patients praise

  • Modern, clean, and spacious facility
  • Friendly and professional staff and medical providers
  • Convenience of having multiple services (imaging, lab, walk-in) in one location
  • Efficient and prompt service for walk-in patients

Common complaints

  • Difficulty scheduling timely appointments with primary care providers
  • Long waits for non-emergent care outside of walk-in services
  • Issues with billing for services (e.g., video visits) without provider interaction

"The new campus is something I have dreamed will consist within one building. For a legally handicapped person. This is huge... To be able to receive care, get imaging and blood work in one facility. And more to come. The staff is amazing."

Birdeye review

"I would like a genuine answer as to why is it so difficult to see your primary care doctor? My wife called the third week in August to make an appointment. Was told November 18th. Almost 3 months."

Review on Beautihost.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Cortland, NY·Urgent Care

WellNow Urgent Care operates walk-in clinics offering urgent care for illnesses, injuries, physicals, X-rays, lab and rapid COVID-19 testing. The firm, founded in 2012 and headquartered in Chicago, has expanded across the U.S. (Illinois, Indiana, Michigan, New York, Pennsylvania) and includes three U.S. locations. There is no explicit Cortland location listed in the provided highlights. If you’re seeking a WellNow location in Cortland, NY, or Cortland-area services, please provide more details or allow me to check for Cortland-specific clinics.

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