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About

Summary: Methodist Health System (NMHS) is a nonprofit healthcare organization headquartered in Omaha, NE, serving the Omaha–Council Bluffs metro area. The system operates two hospitals, two affiliate hospitals, and the Methodist Physicians Clinics, with affiliations to Nebraska Methodist College. For internal medicine in Council Bluffs, IA, Methodists offers relatively close access via its Omaha metro network, including clinics and hospital services in the region. Key leadership and facilities roles span across human resources, facilities operations, information technology, and medical specialties, supporting outpatient and inpatient care through their clinic network and hospitals. Notable locations include the HQ at 825 S 169th Street, Omaha, NE, and related campuses in the Omaha area. If you’re seeking internal medicine specifically in Council Bluffs, verify whether Methodist Health System operates an internal medicine practice directly in Council Bluffs or uses the nearby Omaha clinics to serve patients across the river.

Clinic Type

Internal Medicine

Address

825 S 169th Street, Omaha, Nebraska 68118, US

Phone

402-354-1250

Email

compliance@nmhs.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Julia A. Mullen — MD
  • Diane C. Millea — APRN
  • Kara J. Markin — MD
  • James L. Maliszewski — MD
  • Amanda Jo Lynn — PA-C
  • Katrena L. Lacey — MD
  • Alan S. Kricsfeld — MD
  • Michael H. Klug — MD
  • Karen E. Joyce — MD
  • Fawn Jin — DO
  • Eric D. Hilker — MD
  • Melissa S. Hernandez — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Momentary Labs / HCAHPS: 4 out of 5 stars (Hospital) (904 patient surveys)
  • Birdeye / Google: 3.3 out of 5 stars (Methodist Physicians Clinic) (14 reviews)
  • BestCare.org: 4.8 out of 5 stars (Dr. Carleigh B. Golden) (30 reviews)

Patients praise

  • High-quality patient experience at the hospital level (4-star rating)
  • Attentive, professional, and knowledgeable physicians, particularly in internal medicine
  • Compassionate nursing staff and supportive care teams
  • Clean environment and effective communication in inpatient settings
  • Highly rated specific providers, such as Dr. Carleigh B. Golden

Common complaints

  • Billing and coding errors
  • Concerns regarding receptionist staff professionalism and responsiveness
  • Long wait times and difficulties with appointment scheduling
  • Dissatisfaction with medication management processes
  • Perceived lack of patient-centered care in some instances

"Dr. Golden is very caring, and actually listens to her patients. Great care!"

BestCare.org

"Pathetic, got charged multiple times for the same thing, was overcharged due to their billing department not knowing how to code things properly."

Birdeye

"Receptionist- Horrible. Drove around for 20 minutes trying to find the place, finally found it after stopping at a different building asking where to go. Receptionist states you are 10 minutes late- you have to reschedule..."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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