Live
Read more

Clinic Type

Pediatrics

Address

1 Edmundson Place, Council Bluffs, IA 51503

Phone

712-396-4310

Email

compliance@nmhs.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Heidi Killefer — MD
  • Andrew J. Maxwell — MD
  • Shawn D. Jones — MD
  • Bridget L. Buck — PA-C
  • Emily G. Braun — MD
  • Elizabeth A. Walenz — MD
  • Mariah E Davis — MD
  • Natalie A. Fleming — MD
  • Matthew E. Gibson — MD
  • Stephanie K. Neuhaus — MD
  • Keeley N. Sherman — APRN
  • Kelli J Shidler — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Methodist Health System Provider Page (Bridget L. Buck, PA-C): 4.9 out of 5 (47 ratings (3 written reviews))
  • Healthgrades (Dr. Shawn Jones): 4.0 out of 5 (8 ratings (2 written reviews))
  • Birdeye (Methodist Physicians Clinic): 3.3 out of 5 (14 reviews)
  • Momentary / CMS HCAHPS (Methodist Jennie Edmundson Hospital): 4 out of 5 stars (904 surveys)

Patients praise

  • Providers described as thorough and attentive during appointments
  • Positive initiatives such as the Reach Out and Read literacy program for pediatric patients
  • Hospital-wide performance metrics show strong nurse communication and environmental cleanliness scores
  • Many individual providers hold high patient ratings

Common complaints

  • Strict policies regarding appointment tardiness resulting in cancellations
  • Concerns regarding billing practices and coding errors
  • Dissatisfaction with responsiveness and communication from reception/administrative staff
  • Perceived lack of care or dismissiveness from some providers during consultations

"Bridget is so thorough & never rushes our appointment. We appreciate the time she takes for us!"

Methodist Health System Provider Page

"Waited 3 months for an appointment with this doctor was 10 mins late due to school not having, daughter ready to go, didnt get the appointment for being 10 mins late!"

Healthgrades Review

"Seems like the only thing this place is good at is double billing your bill and NOT PROPERLY sending in your statement to your insurance Company!"

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More pediatrics clinics in Council Bluffs

Council Bluffs, IA·Pediatrics

Summary: - CHI Health Mercy Council Bluffs (Mercy Hospital) is a Council Bluffs, IA-based hospital in the Hospitals and Health Care sector, part of the CHI Health system. - Founded in 1886; employs 28 people; ongoing growth (+15.8% YoY). - Key leadership includes President Kristen Blum and other senior leaders such as Director of Pharmacy Sabrina Beck and VP of Patient Care Services Joanna Sklenar-Smith. - Notable departments represented among staff: Medical, Administrative, General Management, Technical, and others; a range of roles from specialists to directors. - The page emphasizes the institution’s identity within CHI Health and its regional positioning, with link to the homepage (chihealth.com/chi-health-mercy-council-bluffs) for more information. Note: The provided content does not include specific details on pediatric care services, pediatric specialties, or pediatric patient programs at CHI Health Mercy Council Bluffs. For precise information on pediatric care offerings, contact the facility directly or visit the official CHI Health Mercy Council Bluffs pediatric services page.

VerifiedOnline bookingSince 1886
Council Bluffs, IA·Pediatrics

Children’s Nebraska is a nonprofit pediatric hospital and medical center based in Omaha, Nebraska, founded in 1948. It operates the region’s only freestanding pediatric health system, offering primary care and more than 50 pediatric specialty services across a five-state region. Headquarters and multiple offices are in Omaha, with additional clinics in Lincoln and nearby areas. They provide care through a large network of physicians and staff, and maintain contact options (main phone line 800-833-3100; general inquiries via webmaster@childrensomaha.org). Notably, there are no explicit Council Bluffs locations listed among their offices. If you’re seeking Children’s Physicians specifically serving Council Bluffs, you may want to contact their main line or check for affiliated pediatric clinics in the Omaha-Council Bluffs metro area.

VerifiedOnline bookingEmergency careSince 1948

See all pediatrics clinics in Council Bluffs

Comparing your options?

See other pediatrics clinics in Council Bluffs, or search the full directory by insurance, ratings, and more.

More Pediatrics Clinics