CHI Health Clinic General Surgery (Mercy Council Bluffs)
Surgery • Council Bluffs, IA • Since 1886
About
CHI Health Mercy Council Bluffs (Mercy Clinic, Council Bluffs) is a hospital/healthcare facility in Council Bluffs, IA, part of CHI Health. Key points: - Type: Hospitals and Health Care; often referred to as Mercy Hospital - Location: Headquarters in Council Bluffs, Iowa - Founded: 1886 - Services: General hospital services (not detailed on page), with a staff including directors in pharmacy, care management, and patient care services - Workforce: 28 employees; recent growth noted (+15.8% YoY) - Leadership (examples): Kristen Blum (President), Joanna Sklenar-Smith (VP of Patient Care Services), Cary Reimers (Director of Care Management), Harmit Singh (Department Chair of Psychiatry) - Notable connections: Linked with CHI Health network; multiple CHI Health and Mercy system links in leadership and staffing If you’re specifically seeking General Surgery at CHI Health Mercy Council Bluffs, the page confirms the Mercy Council Bluffs site is part of CHI Health, but does not list detailed surgical services or a dedicated General Surgery department. For exact surgeons, clinic locations, and appointment options, consider visiting the site’s general CHI Health Mercy Council Bluffs page or contacting the hospital directly.
Clinic Type
Surgery
Address
800 Mercy Dr, Ste 220, Council Bluffs, IA 51503
Phone
712-388-2665
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Opening Hours
General Hours (as per page)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the general hours?
08:30AM-04:30PM
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com / Google Aggregate"}},{rating:{citations:,confidence:: 65% (hospital patient experience rating)"}},{rating:{citations:,confidence: (1,151 reviews (for the broader hospital facility)"},site:{citations:,confidence:)
Patients praise
- Some patients report thorough, attentive care from specific providers
- Professionalism and clear communication noted by some individuals regarding their treatment
- Positive experiences with social work support services in certain instances
Common complaints
- Perceived rudeness and lack of empathy from some nursing and support staff
- Complaints regarding misdiagnosis or delayed diagnosis in the emergency department
- Difficulties with communication and follow-up, including long wait times and unreturned calls
- Dissatisfaction with pain management protocols and responsiveness to patient needs
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nathan A. Foje, MD - Omaha - CHI Health provider — Dec 4, 2025
- Dr. Erin Hale, MD - General Surgeon in Council Bluffs, IA — Feb 13, 2026
- Dr. David Mortensen, MD - General Surgeon in Council Bluffs, IA — Aug 4, 2025
- Location Search - chihealth.com — Jul 2, 2026
- Surgeon in Omaha, Nebraska - Michael Hovey, M.D - Intuitive — Nov 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More surgery clinics in Council Bluffs
MD West ONE is a private medical practice group and orthopedic clinic based in Omaha, Nebraska, with 8 U.S. offices including in Council Bluffs, Iowa. The Council Bluffs location at 808 E Pierce St offers spine and orthopedic services as part of MD West ONE’s broader specialties (arthroscopic, spine, and neurosurgery). The company was founded in 1949 and employs about 54 staff. If you’re seeking care in Council Bluffs, MD West ONE provides the local orthopedic team as part of its regional network.
Summary: The Nebraska Methodist Health System (NMHS) is a nonprofit healthcare network based in Omaha, Nebraska, overseeing two full hospitals and two affiliate hospitals, plus Methodist Physicians Clinics. It serves the Omaha–Council Bluffs metro area and is affiliated with Nebraska Methodist College. The system offers a range of services including general surgery and subspecialties (orthopedics, oncology, cardiology, neurosurgery, bariatric, GI, etc.), and supports a variety of clinical roles. If you’re specifically seeking General Surgery services in Council Bluffs, IA, NMHS is the parent system serving the nearby Omaha metro area and may provide related surgical care through its network, though the listed locations focus on Omaha, NE. For exact Council Bluffs surgical facilities or physicians, consider contacting NMHS or checking Methodist Physicians Clinics for general surgery availability near Council Bluffs.
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