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Summary: The Nebraska Methodist Health System (NMHS) is a nonprofit healthcare network based in Omaha, Nebraska, overseeing two full hospitals and two affiliate hospitals, plus Methodist Physicians Clinics. It serves the Omaha–Council Bluffs metro area and is affiliated with Nebraska Methodist College. The system offers a range of services including general surgery and subspecialties (orthopedics, oncology, cardiology, neurosurgery, bariatric, GI, etc.), and supports a variety of clinical roles. If you’re specifically seeking General Surgery services in Council Bluffs, IA, NMHS is the parent system serving the nearby Omaha metro area and may provide related surgical care through its network, though the listed locations focus on Omaha, NE. For exact Council Bluffs surgical facilities or physicians, consider contacting NMHS or checking Methodist Physicians Clinics for general surgery availability near Council Bluffs.

Clinic Type

Surgery

Address

201 Ridge Street, Suite 214, Council Bluffs, IA 51503

Phone

712-396-4320

Email

compliance@nmhs.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Cleo M. Beckham, Breast Surgical Oncology, General Surgery — PA-C
  • Eric M. Bendorf, Breast Surgical Oncology, General Surgery — MD
  • Robert M. Cunningham, Breast Surgical Oncology, General Surgery, Bariatric Surgery — MD
  • Patrick J. Ahrens, Breast Surgical Oncology, General Surgery — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 4 out of 5 stars (overall patient experience rating)
  • Healthgrades: 77% recommend the hospital
  • U.S. News & World Report (Provider page): 2 out of 5 stars average (varies by provider) (24 reviews (for specific physician page))

Patients praise

  • General patient satisfaction ratings often hover around 4 out of 5 stars or equivalent in standardized reporting
  • Recognition of helpful and empathetic nursing care in specific experiences
  • Availability of pre-surgery nurse outreach for education and patient advocacy
  • Structured perioperative tracking systems for family members and visitors
  • High percentage of patients willing to recommend the hospital in standardized survey data

Common complaints

  • Reports of perceived misdiagnosis or failure to identify serious medical conditions
  • Concerns regarding staff responsiveness, including delays in care or lack of attention to patient needs
  • Perceived poor communication or lack of empathy from hospital staff in certain instances
  • Complaints about administrative processes, such as billing issues or scheduling problems

"The aftercare was excellent. Everybody on staff was wonderful, but there was just something special about Allie."

Patient testimonial, Methodist Health System website

"Once my family left, they treated me like garbage! Blood pressure out of control, had to urinate, they made me wait for two hours before they came in, staff is way to rushed."

Patient complaint, MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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