Primary Care for Adults | Greater Hartford, CT
Primary Care • Coventry, CT • 3 locations (Hartford, East Hartford, South Windsor) locations
About
Summary: InterCommunity is a nonprofit Federally Qualified Health Center (FQHC) and FQHC Look-Alike serving the Greater Hartford, CT area. They provide same-day primary care for adults and a broad range of services, including behavioral health, addiction recovery (residential detox and various levels of treatment), and social/community supports. With six office locations across Hartford and East Hartford (including Coventry Street in Hartford), they aim to serve all community members regardless of life situation or ability to pay. Key locations relevant to Coventry/Greater Hartford: 16 Coventry St, Hartford; 281 Main St, East Hartford; 800 Connecticut Blvd (HQ), East Hartford; 828 Sullivan Ave, South Windsor; additional East Hartford and Coventry-adjacent access points. They employ about 131 staff and report annual revenue around $5.7M. If you’re seeking Adult Primary Care in Coventry/Greater Hartford, InterCommunity offers same-day access and integrated services (primary care plus behavioral health and addiction recovery).
Clinic Type
Primary Care
Address
40 Coventry Street, Hartford, CT; 281 Main Street, East Hartford, CT; 828 Sullivan Avenue, South Windsor, CT
Phone
860-569-5900
compliance@intercommunityct.org
Opening Hours
Not specified on page
Telehealth
Available for established patients where clinically appropriate
Emergency Care
CALL 988; 860-569-5900 for immediate assistance
Services Offered
Technology & Equipment
Insurance & Payment
—
Discounted/sliding fee schedule based on family size and income
Languages Spoken
—
Pricing
FAQs
Instructions on How to Prepare for a Video Visit
See Instructions on How to Prepare for a Video Visit (linked under Telehealth/Video Visits)
Frequently Asked Questions about Video Visits
See Frequently Asked Questions about Video Visits (linked under Telehealth/Video Visits)
Notice of Privacy Practices (English)
Provided under Telehealth/Video Visits section (English)
Notice of Privacy Practices (Spanish)
Provided under Telehealth/Video Visits section (Spanish)
Patient Rights and Consent Form (English)
Provided under Telehealth/Video Visits section (English)
Patient Rights and Consent Form (Spanish)
Provided under Telehealth/Video Visits section (Spanish)
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Vitals and U.S. News (for Dr. Arleen R. Sergis): 3.7 out of 5 stars (Vitals); 4/5 (U.S. News) (7 ratings/reviews)
- Birdeye (for MinuteClinic at CVS in Coventry): 3.3 out of 5 stars (36 reviews)
Patients praise
- Physicians praised for being knowledgeable, caring, and attentive listeners
- Quick and efficient service for routine care (e.g., flu shots) reported by some patients
- Staff generally perceived as friendly and professional in private practice settings
Common complaints
- Scheduling and computer system issues causing appointment confusion
- billing concerns, specifically relating to wellness visit billing policies
- Perceived shift toward impersonal corporate healthcare models with focus on metrics over patient relationships
"Very friendly professional office. Never have waited long and the doctor is amazing. I was hospitalized and when I came in to see Dr. Keenan he said he had been following my entire hospitalization and rehab. That was so comforting to hear and I just find him to be kind, patient and very knowledgeable."
— LocalityBiz review for Dr. Michael Keenan"Dr. Sergis is a great Dr. Very easy going, knowledgeable... She listened and in 5 minutes knew the right route to find the cause."
— Vitals review for Dr. Arleen Sergis"Nightmare experience at the Coventry Minute Clinic. Do not go!!!"
— Birdeye review for MinuteClinic at CVS CoventrySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Susan M. Stone, MD - Internal Medicine Physician in West Hartford, CT — May 14, 2026
- Dr. Mandy A. Wainscoat, DO - Internal Medicine Physician in East Hartford, CT — May 14, 2026
- Primary Care Through Genesis Medica - Bridges Healthcare — Oct 6, 2025
- Hartford HealthCare joins CVS in expanding primary care at clinics — May 7, 2026
- Malta House adds East Hartford stop to mobile health clinic route — Sep 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Coventry
Minute Clinic Inc operates CVS MinuteClinic, a walk-in health clinic offering in-person and virtual care 7 days a week. Key points relevant to Coventry, CT: - Services: Treatments, health screenings, vaccinations; no appointment needed; can be accessed in person or virtually. - Accessibility: Accepts most insurance; affordable self-pay options. - Locations: MinuteClinic is CVS’s walk-in clinic network. The page notes a nationwide footprint with virtual and in-person options, but does not list Coventry-specific locations. - Hours: Walk-in availability seven days a week (appointments not required). - Providers: Staff includes board-certified nurse practitioners and physician assistants. If you need Coventry-specific MinuteClinic locations and hours, I can search for CVS MinuteClinic locations in Coventry, CT and provide addresses and contact details.
Summary: - Soundview Medical Assoc is a private healthcare provider based in Norwalk, CT, operating as part of Hartford HealthCare Medical Group. It functions across hospitals, medical centers, rehabilitation, senior services, and special needs, with a focus on primary care within the Hartford HealthCare network. - Key details: 4 employees, annual revenue ~$18.5M. Main office locations in Norwalk and Hartford, CT. Primary contact: 203-838-4000 or 203-845-9535; billing: billing@soundviewmedical.com. - Web presence: about 71.9k monthly visits, strong US readership (mainly United States). Website: hartfordhealthcaremedicalgroup.org. - If you’re seeking Primary Care within Hartford HealthCare Medical Group in Coventry, this page indicates Soundview Medical Assoc is part of the broader Hartford system but does not specify Coventry-specific primary care providers. For Coventry, consider contacting Hartford HealthCare Medical Group directly or visiting the HartfordHealthCareMedicalGroup site to locate Coventry primary care offices.
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