Primary Care | hartfordhealthcaremedicalgroup.org
Primary Care • Coventry, CT
About
Summary: - Soundview Medical Assoc is a private healthcare provider based in Norwalk, CT, operating as part of Hartford HealthCare Medical Group. It functions across hospitals, medical centers, rehabilitation, senior services, and special needs, with a focus on primary care within the Hartford HealthCare network. - Key details: 4 employees, annual revenue ~$18.5M. Main office locations in Norwalk and Hartford, CT. Primary contact: 203-838-4000 or 203-845-9535; billing: billing@soundviewmedical.com. - Web presence: about 71.9k monthly visits, strong US readership (mainly United States). Website: hartfordhealthcaremedicalgroup.org. - If you’re seeking Primary Care within Hartford HealthCare Medical Group in Coventry, this page indicates Soundview Medical Assoc is part of the broader Hartford system but does not specify Coventry-specific primary care providers. For Coventry, consider contacting Hartford HealthCare Medical Group directly or visiting the HartfordHealthCareMedicalGroup site to locate Coventry primary care offices.
Clinic Type
Primary Care
Address
520 West Ave, Norwalk, Connecticut 06850-4007, US
Phone
877.707.4442
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
24/7 Virtual Visits available; MyChart for scheduling and check-ins
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
Find a Primary Care Provider
Find your primary care provider today by calling 877.707.4442 or searching online.
Locations
Medical Group Hartford HealthCare HealthCenter - Primary Care locations listed (e.g., Meriden, Norwalk, Wilton, Fairfield, Torrington, Cheshire) with city/state.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1.7/5 stars
- Birdeye: 2.5/5 stars (62 reviews (specific location))
Patients praise
- Some individual physicians are described as professional, caring, and attentive
- Positive experiences with successful surgical repairs and treatments
- Some staff interactions are noted as professional and compassionate
Common complaints
- Difficulty getting return calls from nursing staff or providers
- Long wait times for callbacks, sometimes taking several days
- Perceived lack of empathy or poor bedside manner from specific providers
- Difficulties with administrative staff or office management
- Incorrect routing of calls to departments
"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call - long after the my symptoms has subsided."
— Yelp reviewer regarding Hartford HealthCare Medical Group network experience"The staff at this address, regardless of what doctor i am seeing, have been professional and caring. The doctors have been wonderful."
— Birdeye reviewer regarding a specific HHC Medical Group locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare Medical Group Primary Care - Avon — Nov 4, 2025
- Hartford HealthCare Primary Care - Farmington — Dec 3, 2025
- Hartford HealthCare Medical Group Primary Care - Torrington — Nov 4, 2025
- Hartford HealthCare | Hartford HealthCare | CT — May 8, 2026
- Find a Doctor - St. Vincent's Medical Center — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Coventry
Minute Clinic Inc operates CVS MinuteClinic, a walk-in health clinic offering in-person and virtual care 7 days a week. Key points relevant to Coventry, CT: - Services: Treatments, health screenings, vaccinations; no appointment needed; can be accessed in person or virtually. - Accessibility: Accepts most insurance; affordable self-pay options. - Locations: MinuteClinic is CVS’s walk-in clinic network. The page notes a nationwide footprint with virtual and in-person options, but does not list Coventry-specific locations. - Hours: Walk-in availability seven days a week (appointments not required). - Providers: Staff includes board-certified nurse practitioners and physician assistants. If you need Coventry-specific MinuteClinic locations and hours, I can search for CVS MinuteClinic locations in Coventry, CT and provide addresses and contact details.
Summary: InterCommunity is a nonprofit Federally Qualified Health Center (FQHC) and FQHC Look-Alike serving the Greater Hartford, CT area. They provide same-day primary care for adults and a broad range of services, including behavioral health, addiction recovery (residential detox and various levels of treatment), and social/community supports. With six office locations across Hartford and East Hartford (including Coventry Street in Hartford), they aim to serve all community members regardless of life situation or ability to pay. Key locations relevant to Coventry/Greater Hartford: 16 Coventry St, Hartford; 281 Main St, East Hartford; 800 Connecticut Blvd (HQ), East Hartford; 828 Sullivan Ave, South Windsor; additional East Hartford and Coventry-adjacent access points. They employ about 131 staff and report annual revenue around $5.7M. If you’re seeking Adult Primary Care in Coventry/Greater Hartford, InterCommunity offers same-day access and integrated services (primary care plus behavioral health and addiction recovery).
Comparing your options?
See other primary care clinics in Coventry, or search the full directory by insurance, ratings, and more.

