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About

Summary: - Soundview Medical Assoc is a private healthcare provider based in Norwalk, CT, operating as part of Hartford HealthCare Medical Group. It functions across hospitals, medical centers, rehabilitation, senior services, and special needs, with a focus on primary care within the Hartford HealthCare network. - Key details: 4 employees, annual revenue ~$18.5M. Main office locations in Norwalk and Hartford, CT. Primary contact: 203-838-4000 or 203-845-9535; billing: billing@soundviewmedical.com. - Web presence: about 71.9k monthly visits, strong US readership (mainly United States). Website: hartfordhealthcaremedicalgroup.org. - If you’re seeking Primary Care within Hartford HealthCare Medical Group in Coventry, this page indicates Soundview Medical Assoc is part of the broader Hartford system but does not specify Coventry-specific primary care providers. For Coventry, consider contacting Hartford HealthCare Medical Group directly or visiting the HartfordHealthCareMedicalGroup site to locate Coventry primary care offices.

Clinic Type

Primary Care

Address

520 West Ave, Norwalk, Connecticut 06850-4007, US

Phone

877.707.4442

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

24/7 Virtual Visits available; MyChart for scheduling and check-ins

Services Offered

Team

  • Cha, Grace, MD, MD — Primary Care Provider
  • DeOliveira, Suelen, APRN, DNP, APRN, DNP — Advanced Practice Provider
  • Janani, Khushbu, DO, DO — Primary Care Provider

Insurance & Payment

Languages Spoken

FAQs

Find a Primary Care Provider

Find your primary care provider today by calling 877.707.4442 or searching online.

Locations

Medical Group Hartford HealthCare HealthCenter - Primary Care locations listed (e.g., Meriden, Norwalk, Wilton, Fairfield, Torrington, Cheshire) with city/state.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 1.7/5 stars
  • Birdeye: 2.5/5 stars (62 reviews (specific location))

Patients praise

  • Some individual physicians are described as professional, caring, and attentive
  • Positive experiences with successful surgical repairs and treatments
  • Some staff interactions are noted as professional and compassionate

Common complaints

  • Difficulty getting return calls from nursing staff or providers
  • Long wait times for callbacks, sometimes taking several days
  • Perceived lack of empathy or poor bedside manner from specific providers
  • Difficulties with administrative staff or office management
  • Incorrect routing of calls to departments

"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call - long after the my symptoms has subsided."

Yelp reviewer regarding Hartford HealthCare Medical Group network experience

"The staff at this address, regardless of what doctor i am seeing, have been professional and caring. The doctors have been wonderful."

Birdeye reviewer regarding a specific HHC Medical Group location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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