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Clinic Type

Addiction Treatment

Address

1610 Madison Ave, Covington, KY 41011

Phone

888.501.9865

Email

OCRMail@hhs.gov

Opening Hours

Sunday: Closed; Monday–Friday: 8:00 am – 5:00 pm; Saturday: 9:00 am – 11:00 am

Telehealth

Available

Services Offered

  • Outpatient addiction treatment
  • Medication-Assisted Treatment (MAT)
  • Individual counseling
  • Group therapy
  • Social support services

Insurance & Payment

  • Medicaid
  • Medicare
  • Most commercial insurance plans

BrightView accepts Medicaid, Medicare, and most commercial insurance plans; team can verify coverage and explain payment options

Insurance, Self-pay

Languages Spoken

  • English

Pricing

  • Not stated on page; insurance coverage options described

Current Offers

Same-day or next-day appointments

FAQs

What services are offered at the Covington center?

Outpatient addiction treatment services including Medication-Assisted Treatment (MAT), individual counseling, social support services, and more.

How quickly can I start treatment?

Most patients begin treatment within hours of reaching out.

How can I get help or schedule an appointment?

Call 888.501.9865 or schedule online.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • StartYourRecovery.org (Covington Metro Treatment Center): 4 out of 5 stars (based on 66 reviews) (66)
  • Rehab.com / Google (NKY Med Clinic): 3.4 out of 5 stars (based on 127 reviews) (127)
  • Recovery.com (BrightView Covington): 4.7 out of 5 stars (based on 46 reviews) (46)
  • Recovered.org (Saint Elizabeth Physicians): 4.2 out of 5 stars (N/A)

Patients praise

  • Many patients report that treatment, including medication-assisted treatment (MAT) and counseling, has been life-changing and supportive of their long-term recovery.
  • Clinics like BrightView are frequently praised for compassionate staff, a respectful environment, and reduced wait times.
  • Some clinics are credited with fostering stability, employment, and better life outcomes for patients.

Common complaints

  • Negative feedback regarding NKY Med Clinic often centers on perceived unprofessionalism of some staff, frustration with dosing policies, long wait times, and billing or paperwork errors.
  • Some patients at certain clinics report feeling treated as a number rather than a person, or experiencing a lack of individualized understanding or empathy.

"They treat you like a person, not just a number."

StartYourRecovery.org (Covington Metro Treatment Center)

"They don't care , your an addict,so u gotta be lying. Window two for years would be rude to me in front of my face."

Rehab.com / LocalityBiz (NKY Med Clinic)

"You know you’re not just patient to them; you feel more like a friend. You can talk to them without feeling like you’re doing it because you have to to get Suboxone."

LINK nky (BrightView Covington)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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