Primary Care - Covington | KY - St. Elizabeth Physicians
Internal Medicine • Covington, KY
About
Summary: Patient First Physicians Group is a small health care provider based in Edgewood, Kentucky, with four US offices (including Covington-related locations) and a focus in primary care. The group operates privately, employs about 3 people, and generates roughly $10 million in annual revenue. Key details include: - Headquarters: Edgewood, KY; additional offices in Erlanger and Covington area - Website: stelizabethphysicians.com - Services: Primary care within Hospitals and Health Care sector - Contact: 1-800-737-7900 - Online presence: ~58k monthly visits, low bounce (0.6%), United States majorly, with some traffic from PA/IN/IN regions - Reputation: Employer rating 3.6/5 from 97 reviews, with moderate scores on work-life, compensation, culture, and career - Notable context: LinkedIn presence and connection to St. Elizabeth Physicians brand If you’re specifically targeting Covington, KY primary care by St. Elizabeth Physicians/Covington location, this page indicates related offices in the nearby Erlanger/Covington area under the broader St. Elizabeth Physicians network. For precise Covington office details (services, hours, and providers), you may want to visit the official site or contact the listed phone.
Clinic Type
Internal Medicine
Address
20 Medical Village Dr, Edgewood, KY 41017, US
Phone
—
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: 4.6 out of 5 stars (128 reviews)
- Yelp: Generally mixed reviews (19 reviews)
Patients praise
- Compassionate, attentive, and respectful staff/providers
- Minimal wait times reported by some patients
- Clear explanations of medical issues
- Positive experiences with video visits and quick scheduling
Common complaints
- Difficulties with the MyChart portal verification process
- Some reports of perceived lack of care or dismissiveness from specific providers
- Negative experiences with urgent care/illness visits, specifically regarding COVID-19 management
"Kelly Lown, NP, took excellent care of my family due to a Covid event. Within about 10 minutes on video meeting she had us squared away."
— Yelp review"st Elizabeth physicians DO NOTHING to help their patients. NOTHING. they don't even pretend to car."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Elizabeth Healthcare Covington Hospital | KY | St. Elizabeth Physicians — Sep 26, 2024
- St. Elizabeth Physicians | Northern Kentucky, Southeastern Indiana, Greater Cincinnati
- ST. ELIZABETH HEALTHCARE COVINGTON - Updated July 2026 — Jul 4, 2026
- St. Elizabeth Healthcare — May 22, 2026
- Laboratory Services - Covington Main Entrance | KY | St. Elizabeth Physicians — Sep 26, 2024
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Covington
Summary: St. Elizabeth Healthcare is a nonprofit Roman Catholic health system serving Northern Kentucky, Cincinnati, and parts of Southeast Indiana. Headquartered in Edgewood, KY, it operates six facilities across KY and IN and about 169 St. Elizabeth Physicians primary and specialty care offices. The system includes a large medical staff (nearly 1,600 physicians/APs) and over 10,000 associates, with a focus on comprehensive, compassionate care across services such as primary care, cardiac, orthopedic, women’s health, oncology, spine, diabetes, and emergency services. For primary care in Covington, St. Elizabeth Physicians offers Covington-area clinics as part of its network, within the broader St. Elizabeth Healthcare system.
HealthPoint Family Care, Inc. is a nonprofit healthcare provider headquartered in Covington, KY. Founded in 1971, it operates 6 offices nationwide (6 in the United States) with the Covington location serving as its headquarters. The organization offers comprehensive services including adult and pediatric medicine, dental, behavioral health, substance abuse treatment, obstetrics/gynecology, and vision, with walk-ins, same-day appointments, and evening/weekend hours for accessibility. Key details: nonprofit, part of Hospitals and Health Care, NAICS 62/621, SIC 80/801, about 31 employees (recently up 6.2%), annual revenue around $36.5M. Contact: main phone 859-655-6100; HQ address 1401 Madison Ave, Covington, KY 41011.
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