Behavioral Health - Covington | KY - St. Elizabeth Healthcare
Mental Health Services • Covington, KY
About
Summary: St. Elizabeth Healthcare is a nonprofit, Catholic-inspired health system serving Northern Kentucky, Cincinnati, and Southeast Indiana with multiple facilities and a broad network of primary/ specialty care. In Covington and surrounding areas, it operates several campuses and clinics, including St. Elizabeth Covington (part of the broader St. Elizabeth network). The system emphasizes compassionate, comprehensive care and hosts a large team of physicians, advanced practitioners, and staff across 8 offices in the region. For behavioral health in Covington, KY, St. Elizabeth offers integrated services through its regional network, leveraging its locations in the Greater Cincinnati/Northern Kentucky area. If you’re seeking specific behavioral health services or programs, they typically include outpatient mental health, therapy, and specialty behavioral health services within the St. Elizabeth footprint.
Clinic Type
Mental Health Services
Address
St. Elizabeth Edgewood, 1 Medical Village Drive, Edgewood, KY 41017, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org (for Journey Recovery Center): 4.2/5 (not explicitly stated total count)
- Facebook (Covington Behavioral Health): 30% recommend (7 reviews)
Patients praise
- some patients appreciate individual doctors for being knowledgeable and professional
- compassionate and thorough care from specific staff members reported by some patients
- positive recovery center reviews regarding treatment effectiveness
Common complaints
- poor communication and lack of compassionate care in the emergency department
- frustrations with office staff, including perceived rudeness, condescension, and unprofessionalism
- concerns about continuity of care and the referral process
- long wait times in the emergency department
"The lack of compassion with this nurse ensured I will never go to a St. Elizabeth facility in my life."
— Medicals-health.com user review"The positive reviews highlight the exceptional care and attention patients received at St. Elizabeth Covington. Patients appreciated the compassionate and thorough service provided by the staff."
— Owldali.com summary of patient experiences"Dr. Patterson is wonderful, but the front office staff is so horrible and unprofessional, it is almost not worth it to get to him."
— Medicals-health.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health - Covington | KY | St. Elizabeth Healthcare — Sep 26, 2024
- Behavioral Health - Covington Suite 300 | KY | St. Elizabeth Healthcare — Sep 26, 2024
- Donna Robison, APRN | Psych/Mental Health Nurse Practitioner — Nov 23, 2025
- Older Adults and Mental Health | St. Elizabeth Healthcare — Oct 8, 2024
- St. Elizabeth Physicians | Northern Kentucky, Southeastern Indiana, Greater Cincinnati
Information sourced from the clinic's website as of July 11, 2026.
More mental health services clinics in Covington
NorthKey Community Care is a nonprofit mental health, substance use, and developmental disability service provider serving Northern Kentucky, including Kenton County. Key details: - Founded: 1966; Headquarters: Covington, KY - Locations: 5 offices in Covington, KY (Kenton County area) - 503 Farrell Drive, Covington, KY 41011 (HQ) - 513 Madison Avenue, Covington, KY 41011 - 19 E Pike St, Covington, KY 41011 - 502 Farrell Dr, Covington, KY 41011 - Additional Covington location listed - Services: Mental health care, substance use treatment, developmental disability services; offers roles such as Psychiatric Nurse Practitioner, School Based Therapist, and other clinical and support positions - Contact: main phone options include 859-331-3292 and 859-578-3200 - Organization type: Private nonprofit; Industry: Mental Health Care - Revenue/scale: Approximately 183 employees; about $13.2 million annual revenue If you’re looking for Kenton County-specific services, NorthKey Covington offices are the primary access points, with multiple nearby locations for ease of visit.
Summary: HealthPoint Family Care in Covington offers comprehensive mental health services as part of its integrated care. Their behavioral health and substance use treatment programs sit alongside primary care, pediatrics, obstetrics/gynecology, dental, vision, and pharmacy services. They provide patient-centered options, including same-day appointments, walk-ins, and extended hours, to support accessible mental health care within their nonprofit network in Northern Kentucky. If you’re seeking specific mental health services (e.g., counseling, psychiatry, substance use treatment), contact the Covington location at 1401 Madison Ave, Covington, KY 41011, or call 859-655-6100 for availability and referrals.
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