Home›Crossville›Primary Care›Crossville Medical Group - Covenant Health

Crossville Medical Group - Covenant Health

Primary Care • Crossville, TN • Since 1997

About

Crossville Medical Group is part of Covenant Health, a nonprofit, Knoxville-based integrated health system serving a 25-county region in Tennessee. Covenant Health operates more than 80 affiliated practices and hospital facilities with a focus on patient care, outpatient services, home care, and behavioral health. The system employs over 11,000 people and handles 2+ million patient encounters annually, supported by a revenue base around $1.6B. Covenant Health is nonprofit, private ownership, founded in 1997, and recognized as a strong employer by multiple outlets. For Crossville specifically, Covenant Health operates within its broader network of hospitals and clinics, delivering primary and specialty care through affiliated practices. If you’re seeking Crossville Medical Group details (providers, services, appointment scheduling) within Covenant Health, you’ll find it under Covenant Health’s affiliated medical practices and Crossville service lines.

Book appointment Call clinic Visit website Get directions

Clinic Type

Primary Care

Address

Near Cumberland Medical Center, Crossville, TN

Phone

Main: 931-484-5141

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.covenanthealth.com/crossville-medical-group/

Telehealth

Telehealth available

Emergency Care

Emergency Room/Walk-In Clinic available (via Find a Location)

Services Offered

Primary care
Chronic condition management
Immunizations
Wellness exams
Acute illnesses treatment
On-site X-ray and lab testing
Sports, school, and work physicals
Women’s health
Wound care
Skin cancer screenings
Colon cancer screenings
Skin tag removal
Joint injections
Men’s health
Care coordination
Connected Care Management

Technology & Equipment

On-site X-ray
Lab testing
TB skin testing
Pregnancy testing
Urine analysis

Insurance & Payment

Accepted insurances (link provided)

Languages Spoken

—

Current Offers

Accepting new patients

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (aggregated from Google, Facebook, Foursquare): 3.4 out of 5 stars (72 reviews)

Patients praise

Encouragement of patient feedback by the facility

Common complaints

Difficulty reaching the office via phone, including long hold times
Challenges in scheduling appointments
Issues with staff responsiveness and communication

"Was put on hold twice for 10 minutes each time and I hung up. Being put on hold merely to leave a message for my GP’ or nurse is unacceptable and dangerous."

— Birdeye user review

"Most times you can't make an apt. Without leaving a message then when you get a call back they transfer you and you sit on hold for another 5-10 minutes."

— Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].