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Clinic Type

Primary Care

Address

3094 N. Main Street, Crossville, TN 38555

Phone

931-644-5423

Email

Opening Hours

Mon-Thu 8am–4pm; Fri 8am–12pm; Sat Closed

Emergency Care

Urgent care

Services Offered

  • Urgent care
  • Primary care
  • Dermatology (mentioned as dermatology patients overlap)

Team

  • Casey Dillon, PA-C — PA-C (Physician Assistant) - Case medical provider

Insurance & Payment

Languages Spoken

Pricing

  • Hours: Mon-Thu 8am–4pm, Fri 8am–12pm, Sat Closed
  • Phone: (931) 644-5423
  • FAX: (931) 337-0155
  • Address: 3094 N. Main Street, Crossville, TN 38555

Current Offers

Walk-In Clinic / Primary care for new patients

FAQs

Do you accept walk-ins for primary care?

As of late May 2026, 3094 N. Main Street will become a Walk-In Clinic and accepting new patients for primary care with Angela Brown

What are the hours of operation?

Mon- Thurs: 8am – 4pm; Friday: 8am – 12pm; Saturday: Closed.

Where is the clinic located?

3094 N. Main Street, Crossville, TN 38555.

How can I make an appointment?

Contact us to schedule an appointment with our physician assistant, or stop in for urgent care (as schedule allows).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Fast Pace Health Urgent Care): 4.5 out of 5 stars (2,141 reviews)
  • SolvHealth (Access Medical Clinic): 4.9 out of 5 stars (24 ratings)
  • Birdeye (Crossville Medical Group): 3.4 out of 5 stars (72 reviews)
  • Yahoo (Crossville Medical Clinic): 1.0 out of 5 stars (1 review)

Patients praise

  • Staff described as friendly, compassionate, and professional in many instances
  • Praise for specific providers for their thoroughness, expertise, and willingness to listen to patient concerns
  • Positive feedback on clear communication of care plans
  • Efficient initial intake processes in some cases

Common complaints

  • Frustration with long hold times and difficulty reaching staff via phone
  • Dissatisfaction with billing department responsiveness and insurance processing
  • Concerns regarding perceived quality of clinical care and professional abilities
  • Negative experiences with administrative staff and appointment scheduling processes
  • Occasional reports of feeling dismissed or belittled by staff members

"My first experience with URGENT CARE was VERY positive. They wouldn't help me BUT they did call an ambulance that took me to a hospital that saved my life. My next experience was BAD."

Uscompanies.net (Fast Pace Urgent Care)

"Was put on hold twice for 10 minutes each time and I hung up. Being put on hold merely to leave a message for my GP’ or nurse is unacceptable and dangerous."

Birdeye (Crossville Medical Group)

"Patients have praised the clinic for its thoroughness and the ability of providers... to listen and explain care plans clearly."

Wheree (Crossville Medical Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Crossville, TN·Primary Care

Crossville Medical Group is part of Covenant Health, a nonprofit, Knoxville-based integrated health system serving a 25-county region in Tennessee. Covenant Health operates more than 80 affiliated practices and hospital facilities with a focus on patient care, outpatient services, home care, and behavioral health. The system employs over 11,000 people and handles 2+ million patient encounters annually, supported by a revenue base around $1.6B. Covenant Health is nonprofit, private ownership, founded in 1997, and recognized as a strong employer by multiple outlets. For Crossville specifically, Covenant Health operates within its broader network of hospitals and clinics, delivering primary and specialty care through affiliated practices. If you’re seeking Crossville Medical Group details (providers, services, appointment scheduling) within Covenant Health, you’ll find it under Covenant Health’s affiliated medical practices and Crossville service lines.

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Crossville, TN·Primary Care

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