Do crisis services operate 24/7?

Yes. Emergency Behavioral Health Services provide a professional counselor 24 hours a day, every day of the year in the Emergency Department.

Is there an inpatient unit?

Yes, a 17-bed inpatient unit for acute psychiatric illnesses and medically-necessary detoxification.

What mental health services are available by UPMC Western Maryland Behavioral Health?

Expanding continuum of Behavioral Health Services including acute inpatient care, emergency/crisis assessment and intervention, outpatient services, and inpatient or outpatient treatment options.

Is there a crisis hotline and is it available 24/7?

Yes. Crisis Hotline is 240-964-1399 and counselors are available 24 hours a day, 365 days per year.

Can I be seen in emergency if I have a psychiatric or addiction issue?

Yes. Emergency Behavioral Health Services provide a professional counselor in the UPMC Western Maryland Emergency Department for crisis assessment and intervention, with a psychiatrist on-call if needed.

Is there an inpatient unit for behavioral health at UPMC Western Maryland?

Yes, there is a 17-bed inpatient unit for acute psychiatric illnesses and medically-necessary detoxification services.

What happens after the initial crisis evaluation?

The patient is medically examined in the ED, then referred to the least restrictive level of care; discharge planning and referrals to outpatient community resources are provided.

Is the UPMC Western Maryland patient portal available for behavioral health patients?

The UPMC Western Maryland Behavioral Health Patient Portal is no longer available; a new UPMC portal is available for patients in Central PA, Northwest PA, Maryland, and New York.

Behavioral Health Services | UPMC Western Maryland

Mental Health Services • Cumberland, MD

Information sourced from the clinic's website as of July 11, 2026.

More mental health services clinics in Cumberland

Brook Lane Opens Cumberland Outpatient Clinic

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Cumberland, MD·Mental Health Services

Brook Lane is a nonprofit mental health organization serving Western Maryland and the Eastern Panhandle, with more than 500 employees and multiple campuses centered in Hagerstown and Frederick, MD. The organization operates one of Maryland’s largest private mental health hospitals (58 beds) on its main campus in Hagerstown, plus: - Inpatient, outpatient therapy, and partial hospitalization for adults, children, and adolescents - Private K-12 special education (Laurel Hall) - Family-focused programs (e.g., THRIVE) - Substance use treatment for adults (InStep) - Spiritual care, continuing education seminars, and free community events Locations include multiple offices in Hagerstown and Frederick, MD (HQ at 13121 Brook Lane, Hagerstown). There is an indication of a ground-breaking event for a new Brook Lane office and gymnasium related to an affiliation with Meritus Health, suggesting expansion and potential new Cumberland outpatient presence. If you’re looking specifically for a Cumberland outpatient clinic, this may indicate upcoming or planned expansion in that area, but the page highlights current Cumberland-related activity rather than an already open Cumberland clinic.

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