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About

Hawthorn Medical Associates is a private, multi-specialty hospital and health care group based in Dartmouth, Massachusetts, founded in 1970. It operates as the largest multi-specialty practice in greater New Bedford, with six offices in the Dartmouth area (including the HQ at 535 Faunce Corner Road). The organization provides urgent care, children’s express clinics, and comprehensive medical services to more than 138,000 patients annually, supported by a large team of physicians and staff. Key details: 90 employees (plus growth), annual revenue around $8.9 million, serves the Dartmouth/North Dartmouth area, and remains active with contact options via multiple local office locations and general inquiries at webmaster@hawthornmed.com.

Clinic Type

Primary Care

Address

N. Dartmouth, MA

Phone

508-996-3995

Email

JValente3@brownhealth.org

Opening Hours

Mon-Sun 7:00am–5:00pm

Emergency Care

Emergency care available; see Saint Anne’s Hospital Blood Draw Center and related numbers in the extract

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Hawthorn Medical?

A wide range of medical services including preventive care, diagnostic testing, treatment and management of chronic conditions.

Where can lab work be done?

Saint Anne’s Hospital Blood Draw Center and The Quest Laboratory at 531 Faunce Corner Road.

What are the hours for the blood draw centers?

First floor 535 Faunce Corner Road and 3rd floor 531 Faunce Corner Road, 7 am to 5 pm; Quest Laboratory at 531 building available Monday-Friday 7 am to 5 pm (must be registered by 4 pm).

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp: Approximately 2.0/5 stars (34 reviews)
  • Trustburn: 3.1/5 stars (54 reviews)

Patients praise

  • Comprehensive multi-specialty services under one organization
  • Availability of urgent care with extended hours and online scheduling
  • Modern facilities and diagnostic equipment

Common complaints

  • Difficulty reaching staff by phone or excessive hold times
  • Poor administrative and receptionist service
  • Billing issues including disputed charges and collections notices
  • Wait times for appointments and laboratory services
  • Concerns regarding patient-centered care and provider professionalism

"Messages get ignored. When there is no response and you have to call to find out what's going on, and still nothing is done, it's time to leave this service ..."

Yelp review

"Everything, can't even make an appointment by phone without having to wait for almost an hour. Many of the receptionist are outright nasty."

Yelp review dated 2/10/2025

"Horible billing department, never returns calls or does what they say."

Trustburn review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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