Kettering Health Medical Group Primary Care
Family Medicine • Dayton, OH • Since 1964
About
Kettering Health Medical Group Primary Care in Dayton refers to the network’s primary care practices operated by Kettering Health Medical Group in the Dayton, Ohio area. The group features board-certified family medicine and primary care providers, with ongoing additions and introductions of new clinicians (e.g., Dr. Beth Shutte, Carrie Cain, Amy Hoover) to expand access and capabilities in Dayton and surrounding regions. The broader Kettering Health system is a non-profit, Adventist-affiliated network formed from the 1999 merger of Kettering Medical Center and Grandview Medical Center, rebranded in 2021, and includes multiple primary care and specialty clinics, plus a network of hospitals, EDs, and Kettering College.
Clinic Type
Family Medicine
Address
1010 Summit Dr Middletown, OH 45042; 68 Darst Rd Beavercreek, OH 45440; 5095 University Park Blvd. Oxford, OH 45056; 200 Kienle Dr Piqua, OH 45356; 1 Kettering Way, Suite ???
Phone
1-844-576-3627
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the focus of Kettering Health Medical Group Primary Care?
Find your healthy place with entryway to health and wellness; coordinated care and screenings.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Far Hills Ave location): 2.0 stars (1 review)
- Birdeye (Cassano Health Center): 3.4 stars (77 reviews)
- Birdeye (Hamilton Health Center): 4.2 stars (6 reviews)
- Kettering Health Official Website: 4.7 to 5.0 stars (varies by provider) (Hundreds of ratings across individual profiles)
- U.S. News & World Report (Kettering Health Dayton hospital): 3 out of 5
Patients praise
- Many patients report high satisfaction with individual primary care providers, describing them as attentive, kind, and well-educated
- Some patients express relief at finally finding a provider who listens and creates effective health plans
- The health system's official website displays high average star ratings for many individual providers, often ranging from 4.7 to 5.0 stars
Common complaints
- Difficulties scheduling appointments, including long wait times for sick visits
- Reports of rude or uncompassionate front-office staff
- Concerns regarding administrative and billing errors (e.g., incorrect coding for insurance)
- Frustration with communication, such as being placed on hold or not receiving follow-up
- Concerns about patient care coordination, specifically regarding medication management and medical record handling
"I really like my doctor and his medical assistant but the practice is horribly run. Forget trying to get a sick appointment--they will offer you something weeks away."
— Healthgrades review"My Primary care doctor is... She goes above and beyond. She takes the time to listen to you. I'm glad to have them as my primary care."
— Birdeye review"The doctors are not the problem. The staff is the problem. ... I told her I have an anxiety disorder and I needed her to calm down. She said I have another patient in front of me, do you want an appointment or not?!"
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Katresha J. Williams-Ellington, APRN-CNP | Kettering Health — Dec 15, 2025
- Penny Drazer, APRN-CNP | Kettering Health — Dec 16, 2025
- Kimberly Butler, APRN-CNP | Kettering Health — Dec 16, 2025
- Leah M. Liddy, APRN-CNP | Kettering Health — Dec 15, 2025
- Sarah Dula, DO | Kettering Health — Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Five Rivers Health Centers is a nonprofit, federally qualified health center headquartered in Dayton, Ohio, with 10 offices in the United States (primarily Dayton-area locations). Founded in 2011, it provides accessible, quality, and respectful primary care for low-income patients, regardless of ability to pay. The organization employs about 72 staff and aims to deliver cost-effective care through a patient-centered medical home model. Key details: - Location: Headquartered in Dayton, OH; multiple Dayton-area clinics and one Xenia location - Services: Primary medical care within a community health center network - Type/Status: Nonprofit, private ownership, active - Contact: Phone (937) 281-6800 - Website: fiverivershealthcenters.org - NAICS/SIC: 62, 621; 80, 801 - Notable: Expanding network of clinics focused on affordable, respectful care for low-income patients.
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