Greater Family Health - Quality Health Care at Affordable Prices
Primary Care • DeKalb, IL • Since 1998 • 12 locations locations
About
Greater Family Health is a nonprofit primary care provider with 11 offices in the United States, including locations in Illinois (Wheeling, McHenry, Streamwood, Elgin, Sycamore, and more). They offer a comprehensive, patient-centered approach emphasizing physical, emotional, and financial needs, with services across women’s health, pediatrics, senior health, dental, and behavioral health. Key access features include translation services, health benefits enrollment assistance, discounted medications, transportation help, and care management to reduce barriers to care. Founded in 1998 and headquartered in Elgin, IL, they operate as a nonprofit with multiple community-focused clinics and a mission to deliver high-quality, affordable care. If you’re specifically seeking DeKalb-area options, note their DeKalb presence is not listed among current locations; the nearest DeKalb-affiliated services would need confirmation from their site.
Clinic Type
Primary Care
Address
Now in Des Plaines, IL
Phone
844-599-3700
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
Most Insurance, Medicare, Medicaid & Self-Pay Options Available
Self-Pay, Insurance
Languages Spoken
Pricing
Current Offers
New Patient Offer
FAQs
What services are available at Greater Family Health?
A full range including primary care, dental, behavioral health, reproductive/sexual health, pediatric and adult health, and more.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Official Greater Family Health Patient Satisfaction Surveys: Over 93% patient satisfaction score reported by the organization (Hundreds of patient survey responses collected annually)
Patients praise
- Compassionate and attentive care from providers
- Friendly and helpful staff in many instances
- Welcoming and comfortable atmosphere, especially for children
- Professionalism of medical providers
Common complaints
- Scheduling issues and appointment discrepancies
- Occasional reports of rude staff or negative customer service experiences
- Strict arrival policy resulting in denied appointments
"Many clients praise Dr. Stephanie Williams for her genuine concern, patience, and thorough explanations during visits. The staff is frequently acknowledged for being friendly, helpful, and efficient in managing appointments."
— Wheree Review Summary"I do not recommend this office. My husband had an appointment with today at 4:30. We arrived at 4:20 and were told that the appointment was at 4:15 and we had to be there at 4. We were denied..."
— Yahoo Local User Review (Aggregate)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Greater Family Health Celebrates Opening of 12th Health Center in Des Plaines | Greater Family Health — Sep 18, 2025
- Palatine Expansion | Greater Family Health — Apr 30, 2026
- Greater Family Health Expands Access to Quality Care with New Health Center in Des Plaines, IL | Des Plaines, IL Patch — Jul 18, 2025
- Pediatric Nurse Practitioner (PNP) @ GREATER FAMILY HEALTH — Jun 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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