Urgent Care in Derby, CT| Hartford Healthcare
Urgent Care • Derby, CT
Clinic Type
Urgent Care
Address
656 New Haven Ave, Suite 3B, Derby, CT 06418
Phone
475-281-2502
—
Opening Hours
mon-sun 8:00 am - 8:00 pm
Telehealth
Telemedicine
Services Offered
Insurance & Payment
—
Online bill pay
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Google): 4.4/5 (633)
- Solv (Derby location): 4.9/5 (323)
- Solv (Derby Division Street location): 4.7/5 (3,162)
- Zocdoc: 4.19/5 (31)
- GoHealth Official Site (Derby Division Street): 4.7/5 (1,381)
Patients praise
- Efficient and quick check-in process
- Professional, kind, and attentive staff and providers
- Clean facilities
- Effective care for pediatric patients
- Easy online appointment booking
Common complaints
- Long wait times despite having an appointment
- Concerns about the thoroughness of physical examinations
- Reports of misleading diagnoses resulting in hospital visits
- Unavailability of certain diagnostic services like X-rays when specific technicians are not on-site
"Staff were amazing with my daughter (6)... She was nervous with the Flu/RSV/COVID test- the nurse was amazing in calming her fears and conducted the test without her getting upset. The doctor was amazing as well!"
— Birdeye user review"I am giving low mark’s because I had an appointment and I heard the female staff remind the doctor that I was waiting. I still waited another hour. Also the doctor never touched me."
— Solv user review"Drs are not professional... was there yesterday and now I’m sitting in the hospital from misleading diagnosis that place is a joke CANT get an X-ray if the tech is not there so the drs will just tell u what u wanna hear"
— Solv user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Valley Voice: MedExpress Urgent Care to open in Derby — May 2, 2026
- Hartford HealthCare opens 2nd urgent care site in Norwalk, its 50th overall — Feb 27, 2026
- New urgent care center opens in Killingly Commons. What to expect — Dec 31, 2025
- Hartford HealthCare Urgent Care Extends Hours For When You Need Us Most | Westport, CT Patch — Apr 16, 2026
- Hartford HealthCare opens urgent care center — Dec 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Derby
Yale New Haven Health Urgent Care is a privately held network of non-life-threatening urgent care clinics owned by Yale New Haven Health System. Key details: - Overview: Provides walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries. On-site X-ray and lab services; accepts insurance and offers self-pay options. - Operations: 19 locations across Connecticut and New York; open year-round with weekday hours typically 8:00 a.m.–8:00 p.m. and weekend/holiday hours 9:00 a.m.–5:00 p.m. (varies by location). - Headquarters: Brookfield, Connecticut; founded in 2008. - Contacts: Main phone lines include 860-650-3848 and 855-349-2828. - Network info: Part of Yale New Haven Health System; ensures standardized urgent care services across all sites. If you need Derby-specific hours or address, I can look up the exact Derby site details.
Comparing your options?
See other urgent care clinics in Derby, or search the full directory by insurance, ratings, and more.