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About

Yale New Haven Health Urgent Care is a privately held network of non-life-threatening urgent care clinics owned by Yale New Haven Health System. Key details: - Overview: Provides walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries. On-site X-ray and lab services; accepts insurance and offers self-pay options. - Operations: 19 locations across Connecticut and New York; open year-round with weekday hours typically 8:00 a.m.–8:00 p.m. and weekend/holiday hours 9:00 a.m.–5:00 p.m. (varies by location). - Headquarters: Brookfield, Connecticut; founded in 2008. - Contacts: Main phone lines include 860-650-3848 and 855-349-2828. - Network info: Part of Yale New Haven Health System; ensures standardized urgent care services across all sites. If you need Derby-specific hours or address, I can look up the exact Derby site details.

Clinic Type

Urgent Care

Address

78 Pershing Drive, Derby, CT 06418

Phone

+8606503848

Email

Opening Hours

Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm; 24/7 Virtual Care

Telehealth

Yes (24/7 Virtual Care)

Services Offered

  • Allergies
  • Asthma
  • Cold and Flu
  • COVID-19 Testing
  • Ear Infection
  • Skin Infection and Rash
  • Sore and Strep Throat
  • STD Testing
  • UTI and Yeast Infections
  • General Illness
  • Minor Injuries
  • Lab Services
  • Pediatrics
  • Walk-In Physicals
  • X-Ray
  • Virtual Care
  • Price Transparency

Technology & Equipment

  • X-ray
  • Same-day lab services
  • Onsite X-ray
  • Telemedicine/Virtual Care

Insurance & Payment

Languages Spoken

FAQs

What are the Urgent Care hours?

Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • BestProsInTown: Reported as top-rated with many positive reviews (136 reviews (on one platform))

Patients praise

  • Friendly, professional, and knowledgeable staff
  • Welcoming and clean environment
  • Efficient and helpful care for both children and adults
  • Convenient online booking/Solv app usage

Common complaints

  • Long wait times for appointments and walk-ins

"Each of the 3 staff members I encountered were very nice and professional. The wait time was not so great. I arrived /checked in 10:20a for my 10:45a."

SolvHealth review

"The staff was really nice but we literally waited over an hour for an appointment. They just kept saying the doctor was coming in the room!"

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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