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About

The Iowa Clinic is a private, physician-owned multispecialty clinic based in West Des Moines, Des Moines area. Founded in 1994, it operates 4 offices in Central Iowa and employs about 415 people with roughly 250+ physicians and providers across 40+ specialties. It offers comprehensive primary and specialty care, including Family Medicine, and partners with local hospitals to deliver integrated care. Key services include family medicine and a broad range of specialties (e.g., allergy & immunology, dermatology, heart & vascular, sleep, spine, urgent care, digestive health, lungs, pelvic health, and more). The organization emphasizes high-quality medical care with strong customer service and community involvement. Main contact: info@iowaclinic.com; main phone: 515-875-9100 / 515-875-9000. Headquarters: 5950 University Ave, West Des Moines, IA 50266.

Clinic Type

Family Medicine

Address

1410 Southwest Tradition Drive, 1st Floor, Ankeny, IA 50023

Phone

515.875.9000

Email

customerservicecbo@iowaclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Primary Care
  • Exams & Vaccines
  • Annual Wellness Check
  • Mental Health Management
  • Routine Health Screenings
  • Vaccinations for Kids & Adults
  • Wellness & Diet Consultations
  • Well Child Exams

Insurance & Payment

Languages Spoken

Current Offers

New patient special

FAQs

What is Family Medicine at The Iowa Clinic?

Family Medicine provides care for the entire family, with exams, vaccines, wellness checks, and management of health concerns across ages.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Urgent Care - WDM): 3.6/5 (234 reviews)
  • Birdeye (Urgent Care - Ankeny): 3.4/5 (76 reviews)
  • Birdeye (Urology): 2.2/5 (66 reviews)
  • Birdeye (Family Medicine - Adel): 5.0/5 (10 reviews)

Patients praise

  • Highly compassionate and attentive bedside manner from many providers
  • Thorough explanations and patient-centered listening skills
  • Efficient and professional care reported by many patients
  • Successful coordination of care between family doctors and specialists

Common complaints

  • Long wait times for scheduled appointments
  • Reports of rude or condescending behavior by front desk and administrative staff
  • Difficulties with billing departments and refund processes
  • Communication gaps between departments and with patients regarding test results

"The entire staff is professional, knowledgeable, helpful and friendly. The doctor and nurse were simply fantastic. The doctor listened to me, answered my questions, and followed up with excellent advice."

The Iowa Clinic Family Medicine Testimonials

"Iowa Clinic billing was completely inept. The lady at the counter was rude and loud... I asked for a refund on copay and was told it was already canceled. Explained the charge had already hit the account... and the lady... said 'I assure you it has been canceled'."

Patient review of Urbandale Family Medicine

"Without a doubt Dr Sue is the best family practitioner I have ever been to. So much so that I actually look forward to my routine visits!"

Patient review of Adel Family Medicine

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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