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About

Franciscan Medical Clinic is part of Virginia Mason Franciscan Health (VMFH), a nonprofit health system serving the Puget Sound region. VMFH operates 11 offices in the United States, including locations in the Seattle-Tacoma area. VMFH’s Des Moines presence may be represented within its Federal Way/Seattle area facilities or other nearby clinics under VMFH’s umbrella. Key context about VMFH: - Integrated health system with 10 hospitals and nearly 300 care sites in the Puget Sound region. - Founded in 1891; part of CommonSpirit Health. - Headquartered in Tacoma, WA; nonprofit, private ownership. - Notable associated programs: Bailey-Boushay House (HIV/AIDS care) and Benaroya Research Institute. - Contact/locations: VMFH operates 11 offices in the US, including Washington state sites (e.g., Silverdale, Federal Way, Seattle, Bremerton, Lakewood). If you’re specifically seeking “Franciscan Medical Clinic – Des Moines” in Des Moines, WA: It’s possible the Des Moines clinic operates under a VMFH umbrella or is consolidated with a nearby VMFH facility. - For precise details (address, services, hours), please check VMFH’s official site for clinics in Des Moines, or contact VMFH patient services directly.

Clinic Type

Family Medicine

Address

1145 Broadway Plaza, Tacoma, Washington 98402, US

Phone

800-276-8807

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.8 out of 5 stars (50 reviews)

Patients praise

  • Attentive and compassionate individual physicians
  • Clean facilities
  • Efficient and friendly care from some staff members

Common complaints

  • Long wait times and high call volumes
  • Dissatisfaction with billing and collection practices
  • Reports of rude or dismissive staff and physician behavior
  • Difficulty in scheduling appointments or receiving timely follow-ups

"Drs. Cox and Kain tried to scare me into surgery. They lied about my back issues. They are abusive and rude as are the people at the front desk."

— Birdeye review

"times I went there they were quick to treat me, help me, get my pain down. 10/10. Friendly doctors, very clean."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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