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About

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Clinic Type

Primary Care

Address

—

Phone

800-276-8807

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.vmfh.org/find-a-location/franciscan-medical-clinic-des-moines-1261

Services Offered

  • Primary care
  • In-person and virtual care
  • Urgent care
  • Virtual visits
  • Care at medical group clinic
  • Cardiovascular health
  • Digestive health
  • Neurosciences & spine
  • Bariatrics & weight management
  • Gynecology
  • Pregnancy & childbirth
  • Orthopedics & sports medicine
  • Cancer care
  • Payer/insurance billing & price transparency
  • Patient portals & electronic medical records
  • Billing help

Insurance & Payment

—

Billing & price transparency information are available via VMFH site

Languages Spoken

—

Pricing

  • Price transparency information available
  • Billing help page

Photos

Franciscan Medical Clinic - Des Moines — Primary Care clinic in Des Moines, WA — photo 1Franciscan Medical Clinic - Des Moines — Primary Care clinic in Des Moines, WA — photo 2Franciscan Medical Clinic - Des Moines — Primary Care clinic in Des Moines, WA — photo 3Franciscan Medical Clinic - Des Moines — Primary Care clinic in Des Moines, WA — photo 4Franciscan Medical Clinic - Des Moines — Primary Care clinic in Des Moines, WA — photo 5Franciscan Medical Clinic - Des Moines — Primary Care clinic in Des Moines, WA — photo 6Franciscan Medical Clinic - Des Moines — Primary Care clinic in Des Moines, WA — photo 7Franciscan Medical Clinic - Des Moines — Primary Care clinic in Des Moines, WA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.8 out of 5 stars (50 reviews)

Patients praise

  • Attentive and compassionate nature of some staff
  • Efficient operations reported in some instances
  • Thoroughness of some physicians
  • Personalized treatment plans

Common complaints

  • Rude, disrespectful, and inattentive staff
  • Long wait times
  • Poor communication regarding referrals and follow-ups
  • Dissatisfaction with the quality of medical care and treatment plans

"The staff is rude, and unapologetic for over hour wait time. People in the waiting area were lined up like cattle, I ended up leaving."

— Birdeye

"My wife was referred to them on Thursday and by the following Monday afternoon called to check on the referral. Thay lied and said they just received it and the doctors had to review the referral first. It is now 3pm Wednesday, tomorrow would be one week, and still now call back, so we are back in urgent care."

— Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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