Primary Care at Kent-Des Moines
Primary Care • Des Moines, WA
Clinic Type
Primary Care
Address
23213 Pacific Highway S, Kent, WA 98032
Phone
206.520.1499 (fax)
uwmedroi@uw.edu
Opening Hours
Monday–Friday 8:00 am–6:00 pm; Friday 8:30 am–5:30 pm; Saturday 8:00 am–4:00 pm; Sunday Closed
Telehealth
Yes (telemedicine visits)
Emergency Care
If symptoms worsen call 911 or proceed to the nearest emergency room.
Services Offered
Technology & Equipment
Insurance & Payment
—
We accept most major insurance plans.
Languages Spoken
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FAQs
What services are available at this location?
Acute illness and injury, Adolescent medicine, Behavioral healthcare, COVID-19 vaccine, Children's care, Chronic disease management, Colposcopy and LEEP, Digital X-ray services, Family medicine, Family planning, IUD and nexplanon placement, Immunizations, Integrated behavioral health, Internal medicine, On-site laboratory, Patient education and support resources, Pediatrics, Preventive medicine, Preventive screenings, Primary care, Pulmonary function testing, Routine diabetes care, Women's health.
Is there a MyChart account available?
MyChart: Sign in to book online and manage health and billing records.
Is telemedicine available for this clinic?
Yes, telemedicine visits are available by secure video; patients can book online via MyChart or call during business hours.
What is the address of the clinic?
23213 Pacific Highway S, Kent, WA 98032
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp / Apple Maps: Approximately 2.6 to 3.0 out of 5 stars (22-23 reviews)
- Zocdoc: 4.88 out of 5 stars
- UW Medicine (official site): 4.7 out of 5 stars (426 ratings)
Patients praise
- Some patients report thorough, compassionate, and professional care from specific doctors
- Convenient availability (same-day appointments, evening/weekend hours)
- Accommodating and friendly staff reported by some users
Common complaints
- Frequent scheduling issues and rescheduling errors by call center/reception
- Perception of rushed, impersonal care ("jiffy lube of healthcare")
- Complaints regarding professional standards of some staff/doctors
"Unprofessional. Too many scheduling issues every time I get rescheduled due to a mistake their call center or reception made!!!"
— Yelp / Apple Maps user review"It honestly feels like the jiffy lube of healthcare, in and out as fast as possible, and you only matter when you are..."
— Yelp user review"Was definitely understaffed but friendly and accommodating. Very profesional, polite, well rounded doctor."
— Zocdoc user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MultiCare Primary Care in Kent features new model for patients | Kent Reporter — Mar 31, 2026
- Judith Iloka, NP - Nurse Practitioner in Des Moines, WA — May 14, 2026
- Rachel K. Hersom - Physician Assistant in Urbandale, IA — May 14, 2026
- Dr. Phillip Lodico, DO - Family Medicine Physician in Des Moines, IA | Healthgrades — May 5, 2026
- Internal Medicine West Des Moines | The Iowa Clinic - News Usa Today — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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