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Clinic Type

Primary Care

Address

Baylor Scott & White Family Medical Center - Red Oak; 301 E Ovilla Rd Ste 100, Red Oak, TX, 75154

Phone

469.800.9200

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (virtual care appointment available)

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SolvHealth (CareFirst Primary & Wellness): 3.8/5 (5 reviews)
  • Birdeye (WellMed at Heath Creek): 4.6/5 (10 reviews)
  • Healthgrades (Lawanda Crawford, NP): 5.0/5 (2 reviews)
  • EverydayHealth (Dr. Benedict Olusola): 4.0/5 (5 reviews)
  • Healthgrades (Dr. Dennis Ochei): 1.6/5

Patients praise

  • caring and attentive providers who take time with patients
  • thorough evaluations and clear explanations of health conditions
  • friendly and professional medical assistants and front-desk staff
  • good bedside manner and patient-centered approach
  • convenient scheduling or telehealth availability for some providers

Common complaints

  • unprofessional, rude, or dismissive office staff
  • long wait times in office and on the phone
  • poor communication regarding lab results and prescription refills
  • difficulty scheduling appointments or getting timely care
  • feeling that the practice is disorganized or profit-driven

"Best doctor I have had in many years. Very pleased with his service and attention."

Patient of Dr. Albert Boyd

"They are too busy to keep up with all of their patients’ lab results... they don't care how your health is affected."

Patient of Dr. Dennis Ochei

"Dr. Phillips is nice, patient and listens to make you feel comfortable. Her staff is also very polite and helpful."

Patient of Dr. Pamela Phillips-Chambers

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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