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About

Ciena Healthcare is a Michigan-based provider of skilled nursing and post-hospital rehabilitation services, with a focus on short-term rehab and long-term care to reduce hospital readmissions. They operate 9 U.S. centers (including locations in Detroit and Southfield) and are headquartered in Southfield, MI. The company emphasizes individualized care plans, quality of life, and clinical programs designed to support patients after hospital discharge. Notable recent activity includes opening Regency at Troy, a $32 million senior living/rehab facility, highlighting expansion in the Detroit area. If you’re looking specifically for Regency Heights Nursing and Rehab Center, this facility falls under Ciena Healthcare’s portfolio in the Detroit area.

Clinic Type

Skilled Nursing and Rehabilitation

Address

19100 W. Seven Mile Road, Detroit, MI 48219

Phone

313-533-5002

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telemedicine Access

Emergency Care

Not specified in extracted text

Services Offered

  • Nursing & Rehabilitation
  • Short-Term Nursing and Rehabilitation
  • Long-Term Care
  • Bariatric Care
  • Case Management, Discharge Planning, and Social Work
  • Comprehensive Dental Care
  • Dialysis Treatment
  • Dietary and Nutritional Services
  • Hospice Care
  • IV Therapy
  • Ophthalmology, Vision Care, & Audiology
  • Pain Management
  • Pharmacy, Laboratory, and Radiology Services
  • Physical Therapy Services
  • Podiatry Services
  • Psychiatry and Psychology Services
  • Recreational Therapy
  • Respite Care Services
  • Restorative Nursing and Assistance With ADL
  • Sepsis Program
  • Substance Abuse Management Services
  • Telemedicine Access
  • Total Parenteral Nutrition (TPN)
  • Tracheostomy Care
  • Tube Feeding Care

Insurance & Payment

  • Aetna
  • Amerihealth
  • BCBSM/Advantage PPO
  • Blue Care Network/Advantage
  • Blue Cross Complete (Formerly BlueCaid)
  • Coventry Cares Of Michigan (Aetna Better Health)
  • Harbor Health Plan (Procare)
  • HealthPlus Of MI
  • McLaren Health Plan
  • Medicaid
  • Medicare
  • Meridian
  • MI Complete Health (Fidelis)
  • Midwest
  • Molina
  • Total Healthcare
  • United Healthcare
  • United Healthcare Community Plan (Great Lakes)
  • Zing Health

Please contact insurance representative to verify coverage; participation in an insurance plan does not guarantee payment.

Not specified in extracted text

Languages Spoken

  • Not specified in extracted text

FAQs

What services does Regency Heights Nursing and Rehab Center offer?

The center offers a full spectrum of post-hospital services, from a short-term rehabilitation stay to long-term nursing care, including various nursing and rehabilitation programs listed under Nursing & Rehabilitation.

What specific nursing and rehabilitation services are available?

Bariatric Care, Case Management, Discharge Planning, and Social Work, Comprehensive Dental Care, Dialysis Treatment, Dietary and Nutritional Services, Hospice Care, IV Therapy, Long-Term Care, Ophthalmology/Vision Care/Audiology Services, Pain Management, Pharmacy/Laboratory/Radiology Services, Physical Therapy, Podiatry, Psychiatry and Psychology Services, Recreational Therapy, Respite Care Services, Restorative Nursing and Assistance With ADL, Sepsis Program, Short-Term Nursing and Rehabilitation, Substance Abuse Management Services, Telemedicine Access, Total Parenteral Nutrition (TPN), Tracheostomy Care, Tube Feeding Care.

Where is Regency Heights Nursing and Rehab Center located?

19100 W. Seven Mile Road Detroit, MI 48219

Awards & Accreditations

  • Not specified in extracted text

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Reviews: 3/5 (Overall CMS Rating) (124 (Google Reviews))
  • Nursing Home Site: 2.71/5 (Aggregate User Ratings)

Patients praise

  • clean environment reported by some families
  • in-house dialysis services
  • attentive therapy staff mentioned in some reviews

Common complaints

  • allegations of neglect and poor hygiene (e.g., soiled linens, lack of bathing)
  • unresponsiveness to call lights and patient needs
  • medication management errors and delays
  • difficulty communicating with staff and obtaining responses
  • recurring issues with food safety and building maintenance

"Regency Heights-Detroit receives highly polarized feedback, with many families praising the facility's cleanliness, in-house dialysis services, and attentive therapy staff. However, a significant number of critical reviews allege serious neglect..."

EveryPlace

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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