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About

Summary: West Oaks Senior Care & Rehab Center is part of NexCare WellBridge Senior Living, a Michigan-based, privately held health care company specializing in short-term rehabilitation and long-term skilled nursing. NexCare WellBridge operates 28 facilities across lower Michigan (with a broader national presence) and focuses on bridging hospital discharge to home and providing 24/7 care when needed. Key details: - Industry: Hospitals and Health Care; Services: short-term rehabilitation, long-term skilled nursing - Headquarters: Brighton, Michigan; founded 1998 - Scale: Approximately 178 employees (as of latest report) and about $30.3M annual revenue - Contact: Main phone numbers 810-534-0208 / 810-534-0150 - Locations: 3 offices in the United States (Brighton, MI area) - Branding identifiers: NexCare WellBridge Senior Living; also known as NexCare Health Systems Note: The provided page confirms NexCare WellBridge as the overarching organization and does not provide a distinct entry for a “West Oaks Senior Care & Rehab Center” under Detroit; if you’re specifically seeking West Oaks, you may want to verify the exact facility name, location, or affiliation within NexCare’s network.

Clinic Type

Skilled Nursing and Rehabilitation

Address

22355 West Eight Mile Road

Phone

313-255-6450

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Short-Term Rehabilitation
  • Long-Term Care
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • RN Care
  • 24/7 Admissions
  • Private Suites
  • Wi-Fi
  • Flat Screen TVs
  • Cable TV
  • Salon / Barbershop
  • Restaurant-Style Dining
  • Daily Personalized Activities
  • Off-Site Activities
  • Family-Style Atmosphere
  • Medication Dispensing and Management
  • Spiritual Support Services

Technology & Equipment

  • Wi-Fi
  • Flat Screen TVs
  • Cable TV

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare.gov (via NursingHomeReport.org)": 5 out of 5 overall rating (as of June 2025)" (Highly polarized feedback")
  • Senior Care Report Card": 82/100 (Safety Score)" (Not explicitly specified")

Patients praise

  • Recent management efforts cited as improving cleanliness and atmosphere
  • Some positive feedback on staff attentiveness under current management
  • Friendly atmosphere described in older reviews

Common complaints

  • Chronic understaffing, particularly during nights and weekends
  • Slow response times for call lights
  • Inconsistent hygiene and cleanliness in patient rooms
  • Reports of rude or unprofessional staff behavior
  • Past deficiencies in fire safety, infection control, and nursing oversight

"West Oaks Senior Care & Rehab Center receives highly polarized feedback, with recent reviews highlighting significant improvements in cleanliness and staff attentiveness under current management. However, long-standing concerns regarding chronic understaffing, slow response times, and inconsistent quality of care persist..."

EveryPlace (Aggregated Review Summary)"

"West Oaks Senior Care & Rehab Center has a friendly atmosphere, and all the people are nice. It is a good place. The staff is very positive, interactive, and..."

Caring.com Review"

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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