West Oaks Senior Care & Rehab Center - NexCare Health Systems
Skilled Nursing and Rehabilitation • Detroit, MI • Since 1998 • 2 (West Oaks Senior Care & Rehab Center in Detroit; satellite/ Brighton location) locations
About
Summary: West Oaks Senior Care & Rehab Center is part of NexCare WellBridge Senior Living, a Michigan-based, privately held health care company specializing in short-term rehabilitation and long-term skilled nursing. NexCare WellBridge operates 28 facilities across lower Michigan (with a broader national presence) and focuses on bridging hospital discharge to home and providing 24/7 care when needed. Key details: - Industry: Hospitals and Health Care; Services: short-term rehabilitation, long-term skilled nursing - Headquarters: Brighton, Michigan; founded 1998 - Scale: Approximately 178 employees (as of latest report) and about $30.3M annual revenue - Contact: Main phone numbers 810-534-0208 / 810-534-0150 - Locations: 3 offices in the United States (Brighton, MI area) - Branding identifiers: NexCare WellBridge Senior Living; also known as NexCare Health Systems Note: The provided page confirms NexCare WellBridge as the overarching organization and does not provide a distinct entry for a “West Oaks Senior Care & Rehab Center” under Detroit; if you’re specifically seeking West Oaks, you may want to verify the exact facility name, location, or affiliation within NexCare’s network.
Clinic Type
Skilled Nursing and Rehabilitation
Address
22355 West Eight Mile Road
Phone
313-255-6450
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Medicare.gov (via NursingHomeReport.org)": 5 out of 5 overall rating (as of June 2025)" (Highly polarized feedback")
- Senior Care Report Card": 82/100 (Safety Score)" (Not explicitly specified")
Patients praise
- Recent management efforts cited as improving cleanliness and atmosphere
- Some positive feedback on staff attentiveness under current management
- Friendly atmosphere described in older reviews
Common complaints
- Chronic understaffing, particularly during nights and weekends
- Slow response times for call lights
- Inconsistent hygiene and cleanliness in patient rooms
- Reports of rude or unprofessional staff behavior
- Past deficiencies in fire safety, infection control, and nursing oversight
"West Oaks Senior Care & Rehab Center receives highly polarized feedback, with recent reviews highlighting significant improvements in cleanliness and staff attentiveness under current management. However, long-standing concerns regarding chronic understaffing, slow response times, and inconsistent quality of care persist..."
— EveryPlace (Aggregated Review Summary)""West Oaks Senior Care & Rehab Center has a friendly atmosphere, and all the people are nice. It is a good place. The staff is very positive, interactive, and..."
— Caring.com Review"Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- West Oaks Senior Care & Rehab Center, Detroit MI — Safety Score, Inspections & Complaints — May 5, 2026
- Discover the Best of Senior Care 2025 - Hour Detroit Magazine — Nov 1, 2025
- Intersect Healthcare of Elmwood | Nursing Home Abuse and Neglect Lawsuits — Dec 5, 2025
- Settlement Reached With Detroit-Area Nursing Homes Accused of Neglect and Substandard Care — Jul 18, 2025
- City of Detroit preparing lawsuit against Riverview Health as neighbors report ongoing noise problems — Jun 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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