General Surgery Downey Medical Office Building
General Surgery • Downey, CA
Clinic Type
General Surgery
Address
11480 Brookshire Ave #111, Downey, CA 90241
Phone
562.904.1651
Amanda.Enriquez@PIHHealth.org
Opening Hours
Sunday: Closed; Monday–Friday: 8:00AM–5:00PM; Saturday: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Kaiser Permanente Downey Medical Center): 3.5/5 (1,405 reviews)
- Birdeye (Kaiser Permanente Orchard Medical Offices): 4.1/5 (198 reviews)
- Yahoo Local (Kaiser Permanente Orchard Medical Offices): 2.5/5 (250 reviews)
Patients praise
- Compassionate and knowledgeable medical staff
- State-of-the-art medical technology and facilities
- Positive outcomes for specific surgical procedures
- Effective, timely communication from some doctors during care
Common complaints
- Long wait times for appointments and walk-ins
- Concerns about communication and staff professionalism
- Difficulty navigating large facility layouts
- Issues with billing or insurance reimbursement processes
"Excellent service with state-of-the-art technology! Knowledgeable and compassionate doctors, nurses and staff."
— Birdeye (Patient Review)"The customer service is horrible and they’re thieves. My dads personal belongings went missing... and there’s no sympathy from them except nothing but rudeness and no help!"
— Birdeye (Patient Review)"My dad goes and is made to wait TWO HOURS- WITH an appointment. He’s literally there right now waiting for the doctor to do his follow up check up from having neck surgery back in June."
— Birdeye (Patient Review)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Van La, DO - Internist in Moreno Valley, CA | Healthgrades — Sep 11, 2025
- Dr. Jason S. Lai, MD - Urologist in Whittier, CA — May 14, 2026
- Kaiser Permanente Downey Medical Center earns national recognition for surgical excellence — The Downey Patriot — Dec 2, 2025
- Kaiser Permanente Downey Medical Center Earns a U.S. News & World Report Best Regional Hospital Award — The Downey Patriot — Aug 14, 2025
- Kim E. Kaiser named chief administrative officer, bringing decades of leadership to Downey Medical Center — The Downey Patriot — Apr 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
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