Surgery (General) at Orchard Medical Offices
General Surgery • Downey, CA
Clinic Type
General Surgery
Address
9449 Imperial Hwy, Building A, Suite 309
Phone
562-657-2751
directoryupdate@kp.org
Opening Hours
Monday through Friday, 8 a.m. to 5 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday through Friday, 8 a.m. to 5 p.m.
How can I get interpreter services?
Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.
How can I contact Kaiser Permanente for provider directory or other information?
If you have questions, please call us at 1-800-464-4000 (toll free). For hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). Medicare Members: to request a hard copy of provider directory, call 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Kaiser Permanente Orchard Medical Offices (Birdeye/Google): 4.1 star rating (198 reviews)
- Kaiser Permanente Orchard Medical Offices (Yelp): 2.5 (252 reviews)
- Kaiser Permanente Orchard Medical Offices (Yahoo Local): 2.5 (250 reviews)
- Kaiser Permanente Orchard Medical Offices (Yelp, additional listing page): 2.6 (241 reviews)
Patients praise
- Some reviewers report positive experiences with staff/professionalism and feeling welcomed
- Some reviewers highlight specific helpful/pleasant staff interactions (e.g., nurses pleasant; lab workflow/communication)
Common complaints
- Overall ratings on major review sites are low (frequent complaints about experiences)
- Complaints include issues such as parking problems and facility cleanliness/condition
- Other negative themes mentioned include difficulty locating suites / confusion for a large organization and concerns about administrative/communication experiences
"“I went in for labs and I had an AMAZING experience!”"
— Birdeye review (Kaiser Permanente Orchard Medical Offices)"“Useless”"
— Birdeye review (Kaiser Permanente Orchard Medical Offices)"“there is never any parking.”"
— Yelp review (Kaiser Permanente Orchard Medical Offices)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaiser Permanente opens Bridge Clinic in Downey to reduce hospital readmissions — The Downey Patriot — Mar 24, 2026
- New Downey Bridge Clinic Aims to Reduce Hospital Readmissions - Los Cerritos Community News | Los Cerritos Community News — Apr 7, 2026
- Dr. Philip D. Ding, MD - General Surgeon in Sacramento, CA — May 14, 2026
- Dr. Eric Owings, MD - Port St Lucie, FL - General Surgery — Mar 2, 2026
- Dr. Sy H. Oang, DO - Internal Medicine Physician in La Mirada, CA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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