Palm Primary Care
Family Medicine • Duncanville, TX • 1 (Duncanville) locations
About
Palm Primary Care in Duncanville, TX offers comprehensive primary care including preventive care, wellness visits, routine physicals, immunizations, diagnostic testing, and long-term management of chronic conditions. Located at 545 W Wheatland Rd, the clinic provides services through family nurse practitioners and advanced practice registered nurses, with hours Monday-Thursday 7:30 AM-4:30 PM and Friday 7:30 AM-12:00 PM.
Clinic Type
Family Medicine
Address
545 W Wheatland Rd, Duncanville, TX 75116
Phone
(972) 298-7191
info@palmmedicalcenters.com
Opening Hours
Monday-Thursday: 7:30 AM-4:30 PM; Friday: 7:30 AM-12:00 PM
Telehealth
https://palmprimarycare.com/services/covid-self-checker/
Services Offered
Team
Insurance & Payment
From page: "If you have questions about your coverage, please call the clinic. Our team is happy to help verify your benefits before your appointment"
Pay Now (online), insurance, self-pay
Languages Spoken
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FAQs
What are the hours of operation for the Duncanville clinic?
Hours of Operation: Monday-Thursday 7:30 AM-4:30 PM; Friday 7:30 AM-12:00 PM.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News Doctors (Dr. Brian A. Wiley): 5.0/5 (70 reviews)
- Dr. Ashwani Srivastava: 4.5/5 (40 reviews (WebMD))
- Dr. Dawn Gonzalez: 4.3/5 (51 reviews (Healthgrades))
- T. Garrett Family Health and Wellness Clinic: 4.7/5 (23 reviews (Birdeye))
- LaVea Landrum, NP: Not specified (49 ratings) (49 reviews (Oak Street Health))
Patients praise
- Doctors and NPs described as kind, caring, and knowledgeable
- Staff reported as professional or courteous in specific instances
- Patients appreciate thorough medical evaluations and comprehensive care planning
- Appreciation for clear communication and availability in multiple languages
- Quick and efficient care when appointment processes are navigated successfully
Common complaints
- Difficulty with administrative follow-up, referrals, and document processing
- Frustration with call centers and inability to reach local clinics directly
- Perceived uncaring or dismissive behavior from front-desk staff
- Complaints regarding long wait times and appointment scheduling issues
- Dissatisfaction with treatment plans (e.g., perceived lack of thoroughness for pain management)
"I met Lavea Landrum at an appointment for my spouse. She was so thorough that I decided then and there to make her my PCP. Friendly, knowledgeable and kind."
— Oak Street Health (LaVea Landrum)"I would give 0 stars if I could. Dr Garrett was great at my appointment. The issue comes with follow up calls and requests for documents that were needed."
— Birdeye (T. Garrett Family Health and Wellness Clinic)"Ms. Hernandez is good. Oak Street Health is bad. Having a call center is not working. I need to be able to contact the local clinic."
— Oak Street Health (Arcela Hernandez)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Fred Overman, MSN, APRN, PMHNP-BC, Nurse Practitioner | DUNCANVILLE, TX | WebMD — Apr 15, 2026
- Susan S. Pressler, PT - Physical Therapist in Duncanville, TX — May 14, 2026
- Dr. Jissy Philip, DO - Family Medicine Physician in Garland, TX | Healthgrades — Aug 19, 2025
- Dr. Latrice Roberts, Family Practice Physician - Richardson Medical Center — Aug 18, 2025
- Dr. Alfred Abraham, DO - Family Medicine Physician in Richardson, TX | Healthgrades — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Duncanville
Baylor Scott & White Health (BSWH) is a large nonprofit health system based in Dallas, TX, formed in 2013 from a merger. It operates 50+ hospitals and 800+ care sites nationwide, offering comprehensive services including primary care, family medicine, women’s health, pediatrics, cardiology, orthopedics, gastroenterology, neurology, imaging, urgent care, and more. BSWH employs thousands (about 15,900) and has extensive clinical networks, with several locations in the Dallas area. For primary care in Duncanville, TX: - BSWH operates primary care services in the Dallas area, and you can likely access BSWH-affiliated family medicine and internal medicine physicians nearby in or around Duncanville through their Dallas-area clinics. - To confirm Duncanville-specific primary care providers, use the BSWH website locator or call the general number to identify the closest BSWH primary care practice or family medicine physician accepting new patients. Key points: - Nonprofit health system headquartered in Dallas; multiple locations and care sites. - Services span primary care, specialty care, hospitals, imaging, urgent care, and more. - In 2026, BSWH announced discontinuation of Medicaid and individual ACA marketplace plans participation in Texas.
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