Baylor Scott & White Health
Family Medicine • Duncanville, TX • Since 1903
About
Baylor Scott & White Health (BSWH) is a large nonprofit health system based in Dallas, TX, formed in 2013 from a merger. It operates 50+ hospitals and 800+ care sites nationwide, offering comprehensive services including primary care, family medicine, women’s health, pediatrics, cardiology, orthopedics, gastroenterology, neurology, imaging, urgent care, and more. BSWH employs thousands (about 15,900) and has extensive clinical networks, with several locations in the Dallas area. For primary care in Duncanville, TX: - BSWH operates primary care services in the Dallas area, and you can likely access BSWH-affiliated family medicine and internal medicine physicians nearby in or around Duncanville through their Dallas-area clinics. - To confirm Duncanville-specific primary care providers, use the BSWH website locator or call the general number to identify the closest BSWH primary care practice or family medicine physician accepting new patients. Key points: - Nonprofit health system headquartered in Dallas; multiple locations and care sites. - Services span primary care, specialty care, hospitals, imaging, urgent care, and more. - In 2026, BSWH announced discontinuation of Medicaid and individual ACA marketplace plans participation in Texas.
Clinic Type
Family Medicine
Address
Baylor Scott & White Family Medical Center - Red Oak, 301 E Ovilla Rd Ste 100, Red Oak, TX 75154; Baylor Scott & White Family Medicine - Cedar Hill, 294 Uptown Blvd Ste 100, Cedar Hill, TX 75104; Baylor Scott & White Family Medicine - Lake Ridge, 3095 Kingswood Blvd Ste 250, Grand Prairie, TX 75052
Phone
469.800.9200
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Public insurance, Private insurance, Self-pay
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health (BSW Health overall in Duncanville area): 3.28/5 stars (33 reviews)
- WebMD (Cedar Ridge Family Medical Clinic): Varied (inclusive of positive and negative) (3 reviews)
Patients praise
- Friendly and knowledgeable clinical staff in certain departments
- Quality of care from specific providers (e.g., oncologists)
- Comprehensive service availability including onsite labs and specialized care
Common complaints
- Difficulties with billing and administrative processes
- Communication issues and lack of follow-through from office staff
- Long wait times or slow responses to patient inquiries and test results
- Perceived lack of care or professionalism from some staff members
- Concerns regarding the frequency of specialist referrals versus direct management of conditions
"From day one I have been treated so well. DR. REDDY, FRONT DESK, LAB, AND INJECTIONS by CHRIS and EVERYONE who has taken care of me as a patient makes me happy to be there."
— LocalityBiz Review for Sammons Cancer Center - Duncanville"I love my doctor but HATE this office. The people who work here are incompetent and awful with communication. They don't follow thru on anything, you have to continuously check in to get updates."
— LocalityBiz Review for Baylor Scott & White Family Medicine - Lake Ridge"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
— Better Business Bureau (BBB) Review for Baylor Scott & White HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Elvia Martinez Blanco, MD - Pathologist in Irving, TX — May 14, 2026
- Fred Overman, MSN, APRN, PMHNP-BC, Nurse Practitioner | DUNCANVILLE, TX | WebMD — Apr 15, 2026
- Dr. Jissy Philip, DO - Family Medicine Physician in Garland, TX | Healthgrades — Aug 19, 2025
- Dr. Alfred Abraham, DO - Family Medicine Physician in Richardson, TX | Healthgrades — Jan 28, 2026
- Brenda Holmes, PA - General Practice Physician Assistant in Garland, TX | Healthgrades — Mar 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Duncanville
Palm Primary Care in Duncanville, TX offers comprehensive primary care including preventive care, wellness visits, routine physicals, immunizations, diagnostic testing, and long-term management of chronic conditions. Located at 545 W Wheatland Rd, the clinic provides services through family nurse practitioners and advanced practice registered nurses, with hours Monday-Thursday 7:30 AM-4:30 PM and Friday 7:30 AM-12:00 PM.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other family medicine clinics in Duncanville, or search the full directory by insurance, ratings, and more.