Live
Read more

About

Duke Urgent Care South in Durham, NC treats infants, children, and adults with minor illnesses and injuries. The clinic offers on-site lab work and X-rays, pediatric urgent care with board-certified providers for newborns to age 25, vaccinations, physical exams, virtual visits, and orthopaedic care. Open daily 8:00 am–8:00 pm, with reservations required after 7 pm.

Clinic Type

Urgent Care

Address

5716 Fayetteville Rd, Durham, NC 27713-9661

Phone

919-572-1868

Email

myRESEARCHpartners@duke.edu

Opening Hours

Clinic Hours (Reservations May Be Required After 7 PM)

Telehealth

Duke Virtual Primary and Urgent Care Visits Available

Services Offered

  • Urgent care
  • Pediatric urgent care
  • Lab work on-site
  • X-rays on-site
  • Physical exams
  • Vaccinations
  • Post-exposure Prophylaxis (Rabies)
  • Virtual visits
  • My Duke Health / Duke Health online portal
  • Pediatric care for newborns to age 25
  • Prescriptions and refills
  • Medical equipment for injuries
  • Orthopaedic care

Technology & Equipment

  • My Duke Health / online portal
  • Duke Virtual Urgent Care
  • MyChart integration
  • On-site lab and imaging
  • Telemedicine

Insurance & Payment

  • Duke Health contracts with most major health insurance carriers and transplant networks (specific carriers not listed)
  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Assure Plan (HMO D-SNP)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Value Plan (HMO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access

Before scheduling appointment, verify with your insurance company that the location/provider is in-network; out-of-pocket may be higher if benefits do not participate

Insurance, Self-pay (uninsured), Financial assistance available, Financial assistance program, Self-pay

Languages Spoken

  • English
  • Spanish (selected times)

Pricing

  • Co-pays, co-insurances, or deductibles depend on insurance plan; verify with insurer

Current Offers

New patient offer

FAQs

What services are available at Duke Urgent Care South?

Urgent care for infants, children, and adults; on-site lab and X-ray; pediatric urgent care; virtual visits; after-hours access; not emergency services.

What are the clinic hours?

Clinic hours are Mon–Sun 8:00 am–8:00 pm.

Do you offer pediatric urgent care?

Yes, a pediatric specialist is available on-site (pediatrician and pediatric nurse practitioners) for children from newborns to age 25.

What types of illnesses and injuries are treated here?

All minor illnesses and injuries such as allergic reactions, burns, cuts, dehydration, flu symptoms, sprains, strep throat, and more.

Is after-hours care available?

Reservations may be required after 7 PM.

Do you provide vaccines and physical exams?

Yes, including physical exams and vaccinations for pediatric patients.

Is there a virtual visit option?

Yes, Duke Virtual Primary and Urgent Care Visits are available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv: 5.0 out of 5 (1 (on this platform))
  • BestProsInTown: Not explicitly listed as aggregate score, mentions 113 reviews (113)
  • Apple Maps: 3.0 out of 5
  • Yelp: Not explicitly listed as aggregate score, mentions 34 reviews (34)

Patients praise

  • Friendly, professional, and compassionate staff
  • Efficient check-in process and helpful online scheduling tool
  • Thorough medical care provided by competent clinicians
  • Clean facility with on-site lab and X-ray capabilities
  • Convenient pediatric care availability

Common complaints

  • Wait times can vary and may be longer than expected despite appointments
  • Frustration regarding walk-in availability and perceived dismissal by front desk staff
  • Some patients reported feeling they did not receive patient-centered care

"I made an appointment, which made the process easy, and NP Sara De Lima took excellent care of me. She was kind, attentive, and thorough."

— LocalityBiz Review

"I walked in here at 5:54 and was told I didn’t have an appointment that I couldn’t be seen... why would you call it Urgent Care and then nobody can walk in to be seen."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

Book appointmentCall

More urgent care clinics in Durham

AFC Urgent Care

4.9(1,503)
Durham, NC·Urgent Care

AFC Urgent Care Southpoint in Durham, NC offers walk-in and same-day urgent care appointments at 6400 Fayetteville Rd. Services include on-site X-rays, labs, immunizations, COVID-19 testing and services, strep throat care, ear cleaning, children's urgent care, STD testing, occupational health services, and immigration physicals. The clinic is open Monday-Friday 8 AM-8 PM and Saturday-Sunday 8 AM-5 PM.

Online bookingEmergency care

FastMed

4.9(807)
Durham, NC·Urgent Care

FastMed in Durham, NC is an urgent care clinic offering walk-in care seven days a week without appointments, plus primary care and occupational health services. The clinic treats illnesses like flu and strep throat, injuries, and provides vaccines, lab testing, and X-rays on-site. It also offers occupational health services including drug testing, physicals, and work injury care.

Online booking

UNC Urgent Care

2.9(147)
Durham, NC·Walk-in Clinics

Online booking
Durham, NC·Walk-in Clinics

Duke Urgent Care South in Durham, NC treats minor injuries and illnesses for infants, children, and adults. The clinic offers on-site lab work and X-rays, pediatric urgent care with board-certified providers, virtual visits, vaccinations, and orthopaedic care. It is open 8:00 am to 8:00 pm daily, seven days a week.

Online booking
Durham, NC·Walk-in Clinics

FastMed in Durham, NC is a walk-in urgent care clinic offering urgent care, primary care, and occupational health services. The clinic provides treatment for illnesses and injuries, vaccinations, labs and X-rays, physicals for school and sports, chronic condition management, and occupational health services including drug testing and DOT physicals. No appointment is needed; patients can walk in seven days a week.

Online bookingEmergency care

See all urgent care clinics in Durham →

Comparing your options?

See other urgent care clinics in Durham, or search the full directory by insurance, ratings, and more.

More Urgent Care Clinics